Subaru of Columbia - Service Center

Services were provided efficiently and I was kept informed of the status of work over the timeline of ordering parts and installation. informed of the status of work over the timeline of ordering parts and installation. More

I came as a drop in for an oil change and was finished in less than an hour. The service associate also let me know I was due for a 60K mile service next time which would take a full day. I really appreciate less than an hour. The service associate also let me know I was due for a 60K mile service next time which would take a full day. I really appreciated the heads up so I could plan my next service trip efficiently. More

Work done was okay and people helping us was great. We had an agreement when we purchased our vehicle that our oil changes would be $40.00 as long as we own the vehicle. We were told that this has be We had an agreement when we purchased our vehicle that our oil changes would be $40.00 as long as we own the vehicle. We were told that this has been taken away due to sale of the company which I think STINKS as that had nothing to do with us and the agreement should have been left in place. We will probably look elsewhere to do our Service when it is due again that is closer to home rather than drive 40 miles one way to get it done. We will compare cost for doing this service. More

Everyone there went to lunch and left me waiting while my car was ready. They seemed agitated to get off their personal device to process my payment so I could leave after four hours of waiting. car was ready. They seemed agitated to get off their personal device to process my payment so I could leave after four hours of waiting. More

I called and said my check engine light was on and they said come over and we will put it on computer. They got me right in and took care of my check engine light. Shanna was on top of everything. She is said come over and we will put it on computer. They got me right in and took care of my check engine light. Shanna was on top of everything. She is a go getter. More

I always have all my oil changes and service work completed here. I had an oil change a little over a month before my safety inspection for plates. I was shocked not to pass as I was not notified of completed here. I had an oil change a little over a month before my safety inspection for plates. I was shocked not to pass as I was not notified of any issues or things that might need to be fixed soon. My brakes did not pass a safety inspection. The manager was helpful and explained it was an oversight by the express service team. I was happy to have an explanation, but was not happy to have a warning on an expensive repair that was necessary or could have been an actual safety issue. Luckily service was completed quickly the same day. More

Service department is outstanding. You can keep track of what is being done to your car. They check when they see something that should be replaced or repaired. You can keep track of what is being done to your car. They check when they see something that should be replaced or repaired. More

Keeps me coming back by picking up my car because I can’t make it during my work hours. make it during my work hours. More

Great service! ! Thanks for being timely and identifying and fixing the problem. The wind noise is gone. ! Thanks for being timely and identifying and fixing the problem. The wind noise is gone. More

Friendly employees. I was informed of what was happening. Answered my ?’s in terms I understood. I was informed of what was happening. Answered my ?’s in terms I understood. More