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Subaru of Columbia - Service Center

Columbia, MO

4.8
427 Reviews

427 Reviews of Subaru of Columbia - Service Center

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January 23, 2025

Excellent communication and repair or replacement of parts and front glass. High recommendation of service and front staff. More

by JTREUTEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Entire front staff
January 23, 2025

We were greeted immediately by River who took a look at the problem and assigned the car to a service person. When we called to find out the status of our car, Ethan went to check to see how it was going More

by WILSONL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2025

Although friendly and helpful, they had no record of my service visits. And I had to call them to find out if the service on my vehicle was done. That should NEVER happen. More

by TEKNON60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Very friendly staff. Love the texts messages to notify me when it's done too! More

by AMIEBUTLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

always pleased by service at Subaru of Columbia River is a most excellent employee nice waiting room More

by FIGGFARM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2025

As usual the work was great, just tires that were ordered weren't in at the time of the appointment. More

by GSIMMONS27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2025

Good work, friendly staff, River was helpful and communicated with us in a professional manner. More

by raniswonger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2025

Everyone was fantastic and service. 5 star reviews always great and dependable. Keep up the good work More

by ABBY.BROOKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2024

Stopped by last weekend for scheduled service and questions about a future purchase of a preowned Crosstrek. More

by Rod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Gunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2024

River is always helpful, professional and yet very friendly. What an asset to Subaru of Columbia More

by DDCRAIGHEAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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