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Subaru of Columbia - Service Center

Columbia, MO

4.8
419 Reviews

419 Reviews of Subaru of Columbia - Service Center

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April 16, 2025

We had a very positive experience purchasing a used certified Subaru Outback. Garrett, our salesman and contact person throughout the entire process, could not have been more knowledgeable, helpful or More

by DAVIDHORNERJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett (don't remember Garrett's last name)
April 15, 2025

Outstanding. Wonderful people to work with. I really appreciate having a dealership so attentive and with such nice people.... River, Meredith and the whole crew More

by CONNERYPJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2025

I like my dealer. i hate having to fill out surveys for services i engage with. More

by MHALBERS
Recommend Dealer
Yes
Employees Worked With
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2025

Too expensive for an oil change and tire rotation. Nothing else was done. Floor could have been vacuumed quickly or a comp car wash maybe? More

by grattatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2025

Service personnel did not honor Subaru coupon of 79. 95$, to the effect of volume of oil change is more than 5 quartz. Next time maybe you can give coupon that dealer will honor. More

by ANNAMARIABEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2025

Got us in early and out in pretty good time. Appreciated since we live 90 miles away More

by VCBOLT44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2025

Always great service, also great staff. They take care of all the service that you need. More

by ATBAUGHMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.R. Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meredith Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith in sales.
April 10, 2025

Everyone in the Subaru dealership make my experience a quality visit. River Hopkins is outstanding. More

by BHILLRPT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2025

I did not actually talk to River this time, but he has always provided excellent service. Meredith Kay was my contact person for this visit, and she was excellent as well. More

by COOKL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2025

Friendly, courteous, and knowledgeable You can wait in a comfortable area and know your vehicle will be taken care of appropriately. More

by LRICHARD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meredith Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Hern best all around service anywhere!