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Subaru of Columbia - Service Center

Columbia, MO

4.8
534 Reviews

534 Reviews of Subaru of Columbia - Service Center

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August 01, 2025

I bought my first Subaru (Outback) in 2019. Love it. That is not only the quality of the vehicle, but the consistent friendly, professional service at Columbia Subaru. More

by LKLISCHER2125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.R. Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2025

Just a great staff and service every time. I feel very welcome whenever I go there even for the smallest need. More

by LKLISCHER2125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
J.R. Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2025

Finished car before I requested it to be done. Very easy to schedule and would recommend. More

by JENNIFER.BAYLESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2025

Great, professional service. The work was done right the first time and it was done promptly. More

by GREENLIEF.MICHAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2025

River is the guy behind the service desk whom I rely on to address my concerns. He is knowledgeable, patient, and creative in coming up with solutions to various issues. More

by NABRAHAMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2025

Great customer care each timeI am in there. They took care of me on a Monday morning as I had a tire that was going flat, they fit me in so I could be on my way to work as well. More

by RONR109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2025

Excellent, courteous and knowledgeable staff. Very attentive to my questions and concerns, and saved money compared to other bids I received. Good snacks in the waiting area, too! More

by neubat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2025

University Subaru always takes great care of my car and tells me exactly what they are doing to it and what the cost will be. I've never had a problem taking my WRX here to get worked on, and they are all More

by BeanBurritoLover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2025

Good dealership. Excellent service but I think you forgot my state inspection but I will call. More

by EMAILJOEDONNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2025

Unprofessional. Poor Company. Unorganized. Fake Registrations. Lack of Ethics. They have me marked as owning a vehicle. I don't yet they keep me registered as More

by EWT0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No particular employee. All internet email communications
Jul 19, 2025 -

Subaru of Columbia responded

We would very much like to help you. Please call and ask for Trey at 573-777-3488. We need a bit more information to make things right. Thanks.

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