Subaru of Columbia - Service Center

Fast prompt efficience. X xx xx xx xx xx xx xx xx xx xx xx xx X xx xx xx xx xx xx xx xx xx xx xx xx More

All was good, except for the “loaner” / rental car. We’re to return it full of gas. It wasn’t full when we got it. We drive it 16 miles. I shut the gas pump off at 3 gallons. Then pay our bill of over We’re to return it full of gas. It wasn’t full when we got it. We drive it 16 miles. I shut the gas pump off at 3 gallons. Then pay our bill of over $1600! It’s kind of “pay for your loaner”. More

Waited over 2 hours for an oil change and a tire rotation. On another note the automated phone answering service is NOT user friendly! Often times when calling one may or may not get a live person a rotation. On another note the automated phone answering service is NOT user friendly! Often times when calling one may or may not get a live person after so many steps. More

Shanna was attentive to our need and the shop got the wrk done sooner than expected. done sooner than expected. More

I came in for an oil change and was told that a leak in my tire was "unrepairable." I had it patched at a tire store in 20 minutes. I feel like the dealership could have been honest with me and said they my tire was "unrepairable." I had it patched at a tire store in 20 minutes. I feel like the dealership could have been honest with me and said they couldn't themselves patch the tire or were uninterested in doing so, but to declare it unrepairable is, at best, a sign of incompetence, at worst a sign of dishonesty (as they offered to sell me 4 new tires). I also had to point out that I was being incorrectly charged for tire rotation (when I dropped off the car I had reminded them that it should be free since I bought the tires there.). More

I think this was the best service I've had at University Subaru. Top Notch Subaru. Top Notch More

Great experience! Even when things didn’t go quite right they still made it right. Even when things didn’t go quite right they still made it right. More

Quick, Friendly service and welcoming waiting area. The snacks and drinks while you wait are a bonus! The snacks and drinks while you wait are a bonus! More

This whole process was easy. From making the appointment to getting into service. My only regret is that you are not closer. I drive an hour to get service but worth it. From making the appointment to getting into service. My only regret is that you are not closer. I drive an hour to get service but worth it. More

The Columbia mo subaru always does it's best to make sure everything is to the customer's satisfaction. everything is to the customer's satisfaction. More