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Subaru of Columbia - Service Center

Columbia, MO

4.8
534 Reviews

534 Reviews of Subaru of Columbia - Service Center

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June 23, 2025

I dropped off my car that has an intermittent problem with the Eyesite system. They kept it for a week and were not able to get it to repeat the issue. They did supply me with a loaner car. They miss More

by LKPRESTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2025

The service was completed on time and done well! I was satisfied with the service. More

by GREENLIEF.MICHAEL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2025

Had to wait 2. 5 hours for an oil change when I had an appointment More

by UCM09MULE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Sheller
June 21, 2025

Actually service was ok, just very slow today for some reasons , took two hours wait. More

by MRJCHOF0720
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

Always pleasant. Service department is thorough and professional. Sales people listen. Excellent place to do business More

by MELMCMORRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Samp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

Always trust the work that Univeristy suburu recommends. They are the only dealer repair shop that doesn’t try to run up costs with who I have done business. Feel like all of their techs try to explain issu More

by MIKE@GA2.US
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

As far as I'm concerned, everyone in the service dept gets 5 stars. I've never even had an average experience there. It's always been really good. I have some question marks about River, but no one's More

by ROASTMASTER.LEE5D
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanna Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2025

Coupon that get in mail are not honored. Didn’t complete service they were supposed to More

by TLSOUTHERLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know who it was
June 16, 2025

Very happy, satisfied with customer service. I should have asked how long the wait time would have been. I would not have waited, I would have come back. More

by ahr246
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
River Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2025

I have had great service each time at Subaru of Columbia. All personnel have been friendly More

by TVDAVIS80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meredith Kay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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