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Subaru of Gwinnett - Service Center

Duluth, GA

4.5
3,123 Reviews

3,123 Reviews of Subaru of Gwinnett - Service Center

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March 02, 2025

I appreciate the staff and dealership. They are always thorough and kind. So glad I have a Subaru! More

by MORGANDI.GORDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2025

Service Dept. took my vehicle early when I showed up and promptly finished the work scheduled - very statisfied! More

by FERFECCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issa Kone
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2025

Appreciated the effort Jeff put in to resolve my issues. Will certainly be back. Great loaner also. More

by CANADAY.BILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2025

Terrible services, very disappointed and I will never go back again due the same occurrence More

by DAVID.CONCEY
Recommend Dealer
No
Employees Worked With
Michael Gallardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2025

After dropping off our car for service, it was lost for two days. We received no communication about this issue. Instead, we were repeatedly contacted with sales pitches for new cars. We are very dissatisf More

by JASNA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I did not work with any of the listed employees
February 25, 2025

Jeff was great. I did not appreciate that the technician unplugged my personal video camera and did not plug it back in. The camera is used for possible crash/traffi More

by P.CROSS.RAMIREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2025

Very nice folks and excellent service department. No upscales for service. Service waiting area is superior to others I'm familiar with. Offer drinks, water and snacks. More

by jpfeil710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Mazo
February 23, 2025

Always feel super welcomed here at Subaru! I was amazed to see the level of service that is offered at this dealership! I’ll absolutely be back for future service and purchases! Thanks More

by CESTAREANTHONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Issa Kone
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2025

Was my first visit to your place? People were very, very friendly. Very nice, very efficient. I will be back More

by AJCCTABLETENNIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamil
February 18, 2025

The experience was okay in that my problem was resolved. I came in because my tire pressure light was coming on. However, I came in about 3 weeks ago for routine service and mentioned that the tire light w More

by COOPERLISA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara or Brenda?