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Subaru of Gwinnett - Service Center

Duluth, GA

4.6
2,932 Reviews

2,932 Reviews of Subaru of Gwinnett - Service Center

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May 31, 2024

Lance and Ana were extremely pleasant to work with which ultimately sealed the deal for me. More

by southjvp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance
May 31, 2024

Our customers vehicle was there for 2 months, and the communication was terrible. We will no longer be using this service department. More

by Marah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Issa Kone
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Great experience and customer service from start to finish. Very attentive and provided me with regular updates. More

by robynchuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

Issa provided a warm and welcoming environment when I went to drop off my vehicle. Everyone was very helpful when I walked into the dealership as well! The service had a very quick turnaround and when I More

by ANGIE17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Issa Kone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

Great support! We could easily have gone to a tire shop, but keep going to dealership because of the service & support. Thank you More

by JIM.DENNIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

I was able to schedule a Saturday appointment within days. They seemed very busy when I arrived, but Issa got me checked in quickly, and service was done much faster than I expected. He kept in touch by More

by CARLANESTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issa Kone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

It is clean, roomy, and the best waiting area I've ever been in. I don't mind waiting for my car in this service center. More

by RAMSEYJRINV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey Armour
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024

Excellent service and professionalism. An absolute pleasure to work with.. It has been a great experience. More

by DEREX007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issa Kone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024

The environment of dealer shop was very clean and quiet, so I was able to stay comfortable while waiting. I liked the professional maintenance and car advice, as well as the attitude towards the customer t More

by blueskyseon@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issa Kone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024

Always have been reliable. The service department and Issa were very polite and professional throughout my vidit. More

by KILMANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issa Kone
5.0
This rating includes all reviews, with more weight given to recent reviews.