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Subaru of North Miami

Miami Gardens, FL

Overview
Reviews
Vehicles
4.0
240 Reviews
Call Dealership (305) 306-2368
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21300 NW 2nd Ave

Miami Gardens, FL

33169

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Showing 240 reviews

May 24, 2025

They quoted a used car on car guru and then when we got the final price it was 40% higher. GM said that’s how they do business. That’s price gouging and false advertising. I’m reporting you to Florida AG. More

by Huggins6294
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Fernando Gaitan
Report | Print
May 27, 2025 -

Subaru of North Miami responded

I'm sorry to hear about your experience with the pricing discrepancy. We strive for transparency and fairness in our dealings.. Please reach out directly if you'd like to discuss this further or have any questions. Thank you, Viviana Usme - GSM - vivianausme@lithia.com

May 27, 2025 -

Huggins6294 responded

I am not sure what you can do. Your GM made it perfectly clear that this is how you all do business. That raising the price 39% from advertised price is standard practice.

February 17, 2024

Great service, professional, courteous, attentive, no pressure. Salesman Miguel and sales manager Gabriel went above and beyond my expectations. More

by Xavier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel and Gabriel
Report | Print
Feb 19, 2024 -

Subaru of North Miami responded

Xavier, we're delighted to know that Miguel and Gabriel exceeded your expectations at Subaru of North Miami. Thanks for sharing your experience with us! Travel safe and come see us again whenever we can next be of service.

February 14, 2024

Got my 2023 WRX 2 weeks ago. Great team very professional service, highly recommended dealership. They did everything to resolve any issue, even small things just to make us ha More

by daniel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez, Luis Gabriel Gonzalez
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Feb 15, 2024 -

Subaru of North Miami responded

We're glad to know that Luis and our team at Subaru of North Miami provided you with a professional service, Daniel. We always aim for customer satisfaction! Enjoy your 2023 WRX and don't hesitate to reach out if there's anything else we can do for you.

February 11, 2024

I’m very grateful to the workers at this dealership, they were very professional, attentive and helpful. More

by KARENYVONNE86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Castellon, Austin Cawich
Report | Print
Feb 12, 2024 -

Subaru of North Miami responded

We appreciate your kind words about our team at Subaru of North Miami, Karen. We're glad to know you found us professional and attentive! Here's to many more years of smooth driving and easy maintenance visits with us!

February 07, 2024

I had a great experience at Subaru of North Miami, the staff did everything possible to make me happy. Special thanks to Miguel, Terrence, Arshad and Ram who made purchase happen. More

by Ezaidenberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel
Report | Print
Feb 07, 2024 -

Subaru of North Miami responded

Ezaidenberg, it's fantastic to know that our team at Subaru of North Miami went above and beyond for you. We'll make sure Miguel, Terrence, Arshad and Ram get your special thanks! Let us know if we can assist with anything else in the future!

November 30, 2023

Very good Very professional Very honest Gigantic Admire Approve Appreciate Respect Enjoy Execeptional Super Splendid More

by JEANINENORMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mia, Jerry Joseph
Report | Print
Dec 01, 2023 -

Subaru of North Miami responded

Jeanine, thank you for the glowing review! We're delighted to know that your experience at Subaru of North Miami was exceptional. Your kind words are greatly appreciated! See you next time!

November 19, 2023

Yoandry was very knowledgeable and made the process very smooth. He went above and beyond. More

by ROBMANOTAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez, Yoandry Noy
Report | Print
Nov 20, 2023 -

Subaru of North Miami responded

We're thrilled to learn that Yoandry's knowledgeable approach led to a smooth car-buying experience for you at Subaru of North Miami, Rob! It's great that our team went above and beyond during your visit. Let us know if we can help with anything else in the future!

November 12, 2023

Excellent experience. . We receive friendly, professional and competent service. We were very pleased with the service. More

by EFIGUEREDO1
Recommend Dealer
Yes
Employees Worked With
Jonas Coffat, Jonas Coffat
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Nov 13, 2023 -

Subaru of North Miami responded

We're delighted to know you had an excellent experience at Subaru of North Miami! Thank you for acknowledging our friendly and professional service. We appreciate your feedback! Come back to see us.

Nov 14, 2023 -

EFIGUEREDO1 responded

I had a great experience at Subaro of North Miami, the staff did eveything possible to make me happy. Thank you so much.

November 10, 2023

Took my car in for some problems it had and the car still has those problems. Only one of them was fixed. I feel like taking it to another Subaru service center. More

by HERNANDEZ.GOYES
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Louis Sierra
Report | Print
Nov 14, 2023 -

Subaru of North Miami responded

Hernandez, I'm sorry to learn that your car still has some issues after the service. We aim for complete customer satisfaction and it seems we fell short this time. I'd appreciate a chance to make things right . Please reach out so we can discuss how best to resolve these problems with your vehicle. Thank you, Luis Tamayo General Manager luistamayo@lithia.com

November 10, 2023

Mr Orlando Castellón is a very knowledgeable, sincere and great customer service person. He knows his job and gave me the best service ever. More

by ALEXANDRA1469
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Castellon, Cristobal Vidal, Louis Sierra, Austin Cawich
Report | Print
Nov 10, 2023 -

Subaru of North Miami responded

Alexandra, we're glad to know Orlando provided you with such a positive experience at Subaru of North Miami. Thanks for your kind words and thoughtful feedback! We hope to provide you with a stellar customer service experience during your next visit!

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