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Suburban Ford of Sterling Heights

Sterling Heights, MI

4.4
2,058 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
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40333 Van Dyke Avenue

Sterling Heights, MI

48313

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Showing 2,058 reviews

May 11, 2015

fast, professional and friendly I always get treated well when I go to this dealership. The salesperson is very helpful and informative and gets me the vehicle I need with no hassle More

by HSW116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 02, 2015 -

Suburban Ford of Sterling Heights responded

Thank you for the great feedback! We strive to make sure every customer finds the perfect vehicle, at the right price, and provide the best possible service. We're glad to hear your new car and your experience met all of those goal. Enjoy your new vehicle, and we look forward to working with you again!

May 10, 2015

Awesome service From start to finish the service was awesome. There was no pressure from Roman at all. He let me take my time in looking which I appreciate very much. More

by Ladymt67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Gonzalez
Jun 02, 2015 -

Suburban Ford of Sterling Heights responded

We appreciate you taking the time to provide us with your feedback on your recent visit here! Customer service & satisfaction is always a top priority for us and we are glad to hear that you had a truly enjoyable dealership experience. Congratulations on the new car, and we look forward to serving you again!

May 09, 2015

great sales staff and great service Whenever I have taken my Fusion hybrid in for service I have been treated very well. Never talked down to because I am female! We've recently purc More

by Mustanggirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 02, 2015 -

Suburban Ford of Sterling Heights responded

We are so happy we were able to make your car buying and service lane experience a pleasurable one. We look forward to serving you again in the near future!

May 09, 2015

great service I would highly recommend suburban ford to all my friends and relatives the employees were very friendly and courteous the cleanliness of the waiting More

by godfather8730
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Remo Distefano
Jun 02, 2015 -

Suburban Ford of Sterling Heights responded

We greatly appreciate your feedback and business with us. We are glad to hear you had an enjoyable experience, and we look forward to serving you again in the near future!

May 09, 2015

New car purchase Excellent service nice no hassle service! Nichole and Lisa elder were great to work with highly recommend! Will be using them again in the future. More

by Sundemoney1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sarah Long
Jun 02, 2015 -

Suburban Ford of Sterling Heights responded

We greatly appreciate your feedback and business with us. We look forward to serving you again in the near future!

May 07, 2015

overall great place very enjoyable and straight forward without the normal dealer BS :-) The service department is very friendly and helpful as are the sales people who g More

by harley89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Bauer, Michael Tear
Jun 02, 2015 -

Suburban Ford of Sterling Heights responded

We are happy you had such a great experience at our dealership. Customer service is our number one priority here and we look forward to serving you again in the future!

May 06, 2015

Did It 'My Way'! Drove out from Novi to lease a 2nd car from this dealer. Nicole Elder made me extremely happy I did. Met all my timing and financial requirements. E More

by JP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sarah Long
Jun 02, 2015 -

Suburban Ford of Sterling Heights responded

Thank you for your positive feedback! We are so happy you’re enjoying your new Fusion. We look forward to providing all your vehicle services needs in the future!

May 05, 2015

Awesome experience It's a top notch dealership. I have leased two cars from them and I've never had a problem. I've never had a problem at the service department always More

by Hot rod 6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tuckett, Sarah Long
Jun 02, 2015 -

Suburban Ford of Sterling Heights responded

We are glad to hear that you've had wonderful experiences at our dealership in car sales and the service lane! We look forward to serving you again and providing you with the highest level of customer service.

May 04, 2015

Best New Car Experience EVER!!! Thanks Mandy Mandy was so amazing to work with, She has a wonderful personality that just makes you feel so welcomed. I wasn't even sure I was going to get a new v More

by kelly/bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madeline Simon
Jun 03, 2015 -

Suburban Ford of Sterling Heights responded

Thank you for the wonderful feedback! We are so happy to hear that you had such an enjoyable experience with us. The car-buying or leasing process can be stressful at times, but it is a top priority for us to make it as painless as possible for our customers. We're glad to hear that we could do that for you! We truly look forward to working with you again!

April 30, 2015

06 Z71 Crew cab Bought a used 06 Silverado Crew Cab from Suburban Ford with the assistance of James. No complaints with service from this dealership. Before I picked More

by jroach86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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