Suburban Ford of Sterling Heights

2005 Ford Explorer Purchase I purchased a 2005 Ford Explorer on 4/29/15. I was immediately greeted in the parking lot by an employee who asked if I was looking for someone. When I purchased a 2005 Ford Explorer on 4/29/15. I was immediately greeted in the parking lot by an employee who asked if I was looking for someone. When I told the employee I was looking for Zack Simpson, he walked me into the waiting area and asked if I would like a beverage and went to get Zack. Zack met me shortly after and wanted to show me the Explorer. At the time, the Explorer was on the lift in the garage area. Zack was still able to have me take a look the vehicle and the mechanic, who was also very helpful and welcoming, lowered the vehicle so I could get a better look. I only had to wait a minimal amount of time before the Explorer was ready for a test drive. It drove very well and we started on the paperwork. It was getting late in the day and I didn't have the title for my trade in. Jeff Bartlett and Zack said it wasn't an issue and to drive to the Secretary of State Office to have one issued. When I returned, it was after 5:30 and the dealership was closing at 6. I never felt I was being rushed or that I was a bother to anyone. We completed the paperwork and Zack insisted to help me out with transferring my personal items from my trade in to the new vehicle. It has been 7 years since I have purchased a vehicle. Due to the wonderful experience I had, I will be returning to here to purchase any future vehicles. Thanks again to Zack, Jeff, and all the employees for making this buying experience smooth and comfortable. Ted Shaw More

Purchase of my 2011 Ford Fusion I bought my first car here through Caleb and on coincidence I was able to work with him again! He directed me to work with Dylan, and the two of them I bought my first car here through Caleb and on coincidence I was able to work with him again! He directed me to work with Dylan, and the two of them helped me decide on the Ford Fusion. Dylan was great, very friendly and knowledgeable! Brain was able to help me stay in my price range and Jeff helped me pick the right financing for my car. I love my Ford Fusion it is perfect! Everyone is always a joy to work with and I can’t wait to come in again to help my mom pick out a car. More

"Purchase of my 2006 Chevy Malibu" I had the greatest experience at Surburban Ford. The entire staff was wonderful. Special thank you to Brian Lagodna, James Dubrovich, Melissa Kohl a I had the greatest experience at Surburban Ford. The entire staff was wonderful. Special thank you to Brian Lagodna, James Dubrovich, Melissa Kohl and Jeff Barlett. Everyone was so friendly and helpful. I will be recommending this dealership to all my friends and family. More

Purchase of my 2001 SVT Cobra Convertible I worked with Aaron Woodall on the purchase of my 2001 Cobra. I had been looking for that exact car and had some trouble in the past getting financed I worked with Aaron Woodall on the purchase of my 2001 Cobra. I had been looking for that exact car and had some trouble in the past getting financed due to the age of these cars. Aaron and his team made the process extremely easy for me. I came in late on a Monday night and got word early that Tuesday morning that they had got me approved. I picked the car up Tuesday afternoon and couldn't be happier. I would recommend him and the Suburban Ford of Sterling Heights to anybody. They provide a clean, friendly, and up beat atmosphere that makes buying a new or used car fun and easy! More

Unbelieveable experience! Thanks Suburban Ford and Dylan Molter who made it so easy to purchase the exact truck we had in mind on the exact terms we needed! Amazing! Thanks Suburban Ford and Dylan Molter who made it so easy to purchase the exact truck we had in mind on the exact terms we needed! Amazing! More

A great place to shop . I went there with my daughter after going to a many other dealership and i found this to be the best place with to shop and ready good customer servic I went there with my daughter after going to a many other dealership and i found this to be the best place with to shop and ready good customer service ... :-) More

2014 Edge Everything was fine, Josh did a great job. JT was very knowledgeable in finance dept. and very nice. Second vehicle we have purchased since Dec. at S Everything was fine, Josh did a great job. JT was very knowledgeable in finance dept. and very nice. Second vehicle we have purchased since Dec. at Suburban Ford. More

Always taken care of Whether it be a car repair, oil change, or purchasing a new vehicle I have always be treated right, fair, and like an important customer at suburban F Whether it be a car repair, oil change, or purchasing a new vehicle I have always be treated right, fair, and like an important customer at suburban Ford. The pricing and quality also cannot be beat. More

effecient Quick and easy!! The sales department was very friendly, they offered water and coffee and were very attentive. I was looking for a last year model th Quick and easy!! The sales department was very friendly, they offered water and coffee and were very attentive. I was looking for a last year model that was on the lot and i got a great deal!! More