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Suburban Ford of Troy

Troy, MI

4.8
314 Reviews
Ford Dealership in Troy, MI Suburban Ford of Troy serves Sterling Heights, Royal Oak, Madison, and Warren, Michigan. We have a staff that is dedicated to providing you with an excellent car-buying experience. From our sales team to our finance department to our service, parts, and collision center, we are your one-stop shop for everything Ford. No matter whether you are looking for the newest model, a quality used vehicle, or a certified pre-owned Ford, we want you to feel confident about your decision. Exceptional Selection We have all the latest models in our exceptional selection of new Fords. You may be interested in an F-150 that will get the job done as your everyday truck or the new EcoSport for a comfortable and fuel-efficient vehicle on your daily commute. Our selection allows you to pick the perfect trim and package that you desire. Our exceptional selection doesn't stop at new Fords, either. You can search our huge inventory of used and certified pre-owned vehicles for the car, truck, van, or SUV that is right for you. Ford currently has every type of truck or SUV that you could need, and Suburban Ford of Troy will help you find just that.
Contact Dealership

777 John R Rd

Troy, MI

48083

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Showing 72 service reviews

November 22, 2025

Very friendly and helpful. Martin was also very friendly and helpful. Will be back again. More

by Allsmilesalb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Yono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Gorgies
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2025 -

Suburban Ford of Troy responded

Thank you for the kind words about Martin at Suburban Ford of Troy. We look forward to serving you again soon!

October 16, 2025

I had an outstanding experience at this dealership! The service was top-notch, and Sonny, the service advisor, went above and beyond to ensure everything was handled smoothly. Highly recommend! More

by Joe Grillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alante "Sonny" Pinkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2025 -

Suburban Ford of Troy responded

Hi Joe, thank you for recommending Sonny and the team! We look forward to assisting you again in the future at Suburban Ford of Troy. Safe travels!

September 05, 2025

A caring staff, good job by Victor Oraha,Scott gorges,Madison Moore, and Tech-nation More

by mumtazmetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Oraha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Gorgies
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2025 -

Suburban Ford of Troy responded

Thank you for the 5-star review. We look forward to serving you again soon at Suburban Ford of Troy!

June 11, 2025

Holly was professional, courteous, and proactive with addressing my needs. She put me at ease and explained to me the new process of oil changes at Ford. She even introduced me to new concepts regardin More

by mjm322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Sinta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Suburban Ford of Troy responded

We're delighted to hear that Holly provided such a professional and informative experience at Suburban Ford of Troy! It's great to know she made you feel comfortable with the new oil change process and went above and beyond by assisting with CarPlay. We look forward to welcoming you back in the future!

June 11, 2025

Holly was friendly and very informative. She provided great customer service and was able to answer all of my questions when I dropped my vehicle off and picked it up once done. Thank you so More

by nmtorres45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Sinta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Suburban Ford of Troy responded

Thank you for sharing your experience with us! We're delighted to hear that Holly provided excellent service and answered all your questions at Suburban Ford of Troy. We appreciate the feedback and look forward to serving you again in the future!

March 25, 2025

Al was easy to work with and transparent on the process for fixing our vehicle. More

by Shannon Marlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Allport
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alante "Sonny" Pinkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Suburban Ford of Troy responded

Hi Shannon, we're glad to hear Al helped fix your vehicle and made your experience easy at Suburban Ford of Troy. Reach out if there's anything you need down the road!

March 14, 2025

Alante did a great job keeping me posted on the progress of my truck at the dealer. More

by D.Forsyth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Feld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alante "Sonny" Pinkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Suburban Ford of Troy responded

We appreciate the kind words about Alante and will be sure to share this with him. See you next time at Suburban Ford of Troy!

March 03, 2025

Alante is the best! Keeps me updated,, answers my questions with accurate response. He keeps his promises of time to do repair. Would not go anywhere else. Than More

by michaelandmarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alante "Sonny" Pinkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Suburban Ford of Troy responded

It's fantastic to hear that Alante has been providing you with such reliable service at Suburban Ford of Troy. We appreciate your loyalty and look forward to continuing to meet your expectations!

February 19, 2025

Easy process! I brought my vehicle in for “the works”. The check in process was quick and easy as well as the pick up. Sonny was very nice, as were all the other More

by Tammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alante "Sonny" Pinkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Suburban Ford of Troy responded

Hi Tammy, we're delighted to hear that Sonny and the team at Suburban Ford of Troy made your service visit smooth and pleasant. Thank you for sharing your experience with us!

February 18, 2025

My Experience was great Alante kept me updated every step of the way on when my car was going to be done being serviced. More

by KBlack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alante "Sonny" Pinkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Suburban Ford of Troy responded

We're delighted to hear that Alante kept you informed throughout your service experience at Suburban Ford of Troy. Thanks for sharing your positive feedback!

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