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Sullivan Brothers Toyota

Kingston, MA

4.6
555 Reviews

5 Gallen Road

Kingston, MA

02364

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Showing 555 reviews

November 20, 2025

Had a great experience purchasing a company truck from John F. and Jason in finance (blk '25 Tacoma SR) They had all of my questions answered before I even asked. Absolutely loving the truck, and wan More

by dcdana1985
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason finance mgr, John Faucett
November 19, 2025

Christian is a great service tech! He explains everything so clearly so that you understand the work being done to your car. More

by lafrase1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Small
November 16, 2025

Great sales and service staff help to enhance the experience of my visits and appointments. More

by ta3jessb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Mann
November 08, 2025

I’ve been dealing with John Faucett and Sullivan Brothers since 1988. I feel like they care about me and appreciate my business. Everyone there is great More

by Donna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Mann and Dylan, John Faucett
Nov 08, 2025 -

Sullivan Brothers Toyota responded

Thank you for your long-term trust in Sullivan Brothers Toyota. We value having you as part of our community. Our team is always here to support you.

October 31, 2025

Outstanding dealership and service department! My husband and I both purchased our vehicles at Sullivan Toyota last year. Our experience with the service department has always been exceptional! Th More

by Mcfahey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Finlay
Oct 31, 2025 -

Sullivan Brothers Toyota responded

We appreciate your kind words about our dealership and service team. It's great to know we were able to work around your busy schedules. Thank you for choosing Sullivan Brothers Toyota for your vehicle purchases.

October 30, 2025

I purchased my car here in. 2019 and continue to come here for service, even though I’ve moved further away, because I appreciate the customer service and attention to detail at More

by cherylbuchanan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Finlay
Oct 30, 2025 -

Sullivan Brothers Toyota responded

Thank you for your continued trust in Sullivan Brothers Toyota. We appreciate your loyalty and look forward to serving you with the same level of care.

October 29, 2025

Great dealership! Most helpful during a quick buy due to an insurance claim. I appreciated the low pressure sales. More

by lwrightdesign
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Culhane, John Faucett
Oct 30, 2025 -

Sullivan Brothers Toyota responded

We appreciate your feedback and are glad our team could assist you smoothly with your purchase. Thank you for choosing Sullivan Brothers Toyota.

October 23, 2025

Easy to work with. Darren is the best! I would definitely recommend Sullivan Toyota for your next car. More

by yourpalbillybaloney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darren Andrews
Oct 23, 2025 -

Sullivan Brothers Toyota responded

Thank you for the recommendation and kind words about our team. We're glad to have made the car-buying process easy for you at Sullivan Brothers Toyota.

October 23, 2025

Everyone was very helpful and striving to meet my needs in a trade in! Dereck, Shane, Paul and Jack were all super and very friendly! A very positive experience for me! They were very accommodating and min More

by Laura K.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dereck, Shane, Paul, Jack all wonderful
Oct 24, 2025 -

Sullivan Brothers Toyota responded

We're glad you had such a positive experience with our team. Thank you for recognizing their efforts and enjoying the little touches like treats. We hope everything continues to go smoothly with your trade-in.

Oct 24, 2025 -

Laura K. responded

Honestly, you all made it seem stress free and the way you streamlined everything was a pleasure compared to past dealership experiences! Thank you for your professionalism and commitment to your customers!

October 20, 2025

I would never go any where else. I have always been pleased and Christian Small is the best! More

by nancycaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Small
Oct 21, 2025 -

Sullivan Brothers Toyota responded

We're happy to hear about your satisfaction with Sullivan Brothers Toyota. We'll be sure to let our team know about your appreciation.

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