Sullivan Buick GMC

To long to get things done. Was not told the complete truth about accessories, We saw one truck with accessories and was told the 2nd truck had all acc. plus more it did NOT. Was not told the complete truth about accessories, We saw one truck with accessories and was told the 2nd truck had all acc. plus more it did NOT. More

I highly recommend working with Camryen Mingee when visiting the Sullivan Buick, GMC dealership in Ocala. visiting the Sullivan Buick, GMC dealership in Ocala. More

Okay, process could be made shorter. Lunch not served while I waited, LOL Thank You Lunch not served while I waited, LOL Thank You More

Great to deal with, quick and out the door. Our favorite dealer! Friendly as always! Our favorite dealer! Friendly as always! More

Schedule an appointment was easy. Had recall on air bags replaced. Work was done in a timely manner. Also had the windshield wipers replaced. Every one was professional and friendly. Had recall on air bags replaced. Work was done in a timely manner. Also had the windshield wipers replaced. Every one was professional and friendly. More

A very knowledgeable and friendly sales staff. Didn't feel like I was being pressured to buy. Princess did a great job in explaining the technology part of the vehicle. It was a good experience. Didn't feel like I was being pressured to buy. Princess did a great job in explaining the technology part of the vehicle. It was a good experience. More

Easy to schedule an appointment. Work performed on time and at the quoted price. Great communication. Work performed on time and at the quoted price. Great communication. More

I came to Sulllivan GMC Ocala to purchase a new GMC Sierra truck. I fully expected to experience wonderful service as a retired GMAC employee but that was not the case. After a test drive my wife and Sierra truck. I fully expected to experience wonderful service as a retired GMAC employee but that was not the case. After a test drive my wife and I went inside and what should have been a quick discussion turned in to a 45 minute experience whereby the sales associate walked back and forth from his card table in the middle of the showroom floor to the sales manager’s office. I finally became disgusted and we decided to leave. We did and on the way to our car we were chased down in the parking lot by the sales mgr and his salesman. We still left and shortly thereafter we had a new 1500 Chevrolet Silverado delivered to our house at thousands below the price of the Sierra. Several days ago I received a letter from Sullivan GMC at it said they could not approve my financing application for the purchase of the truck. Hilarious because in the same letter they stated that they had checked my credit score and I had an 845 rating out of a possible 900. This as we all know is an Exceptional Credit Score. Thank You Chevrolet for a wonderful truck buying experience. More

The Worst dealership I have ever encountered Devon our salesperson was TOTALLY unprofessional not to mention dressed like a PIG and scratching his head like he had lice was more interested in eating his salesperson was TOTALLY unprofessional not to mention dressed like a PIG and scratching his head like he had lice was more interested in eating his pizza than selling a car could not work out a deal 2 days later general manager called pleading please let me see what I can do NEVER CALLED BACK Do yourself a favor and STAY AWAY FIND ANOTHER DEALER by the way he told me he was aware of his employees choice of clothing and it was ongoing he would speak to him I guess the boss was off because it was a FREE FOR ALL More

If I could give 0/5 I would. Joe tried to charge me to replace my entire ac unit when all I needed was a tune up. Took it to Transmax and now my ac is better than new for 222.51. Joe tried to charge me to replace my entire ac unit when all I needed was a tune up. Took it to Transmax and now my ac is better than new for 222.51. I am a teacher and I live paycheck to paycheck I gave them a call later and was completely gaslit, spoke to condescendingly, and told that there must have been a leak by Dylan, the assistant service manager (I believe that is his title), who had not seen or worked on my car because he said knew how ac systems worked. I offered to bring my car in so that he could see that there was not a leak and so that I could get a refund on my diagnostic, and he just said that Joe was an honest mechanic and would not lie and then told me to have a good day. This is not the way to do business. More