Sullivan Buick GMC - Service Center

Brittany was amazing and very instrumental along with the service manager who assisted in my warranty items on my truck. Thank you all. service manager who assisted in my warranty items on my truck. Thank you all. More

Two female staff from offices were very courteous and helpful; I had my 5 year old granddaughter with me who was very active. They gave her papers and markers to keep her occupied. helpful; I had my 5 year old granddaughter with me who was very active. They gave her papers and markers to keep her occupied. More

Staff was very courteous and helpful because I had my 5 yrs old granddaughter with me who was being very active. yrs old granddaughter with me who was being very active. More

Every time I've been there, it is a pleasure. Everyone is very nice and pleasant making the time spent successful. Devin has been great settling up the service needed ahead of time and followi Everyone is very nice and pleasant making the time spent successful. Devin has been great settling up the service needed ahead of time and following thru with necessary personnel, etc. More

We were very pleased with repaired on air bag and put a new air bag. new air bag. More

My experience with the dealership was very warm I had no problems at all in getting a car while my car was in the shop. problems at all in getting a car while my car was in the shop. More

I came in around 11am on a Monday. There were no vehicles waiting to be checked in for service, but the service writer was still obviously upset that I came in without an appointment. There were no vehicles waiting to be checked in for service, but the service writer was still obviously upset that I came in without an appointment. I informed him that I called the week before and was told an appointment wasn't required but I'd have to wait. I told the service writer I didn't mind waiting. But he was still upset and wanted to know the person's exact name that told me no appointment was required. I didn't remember who I talked to the week before, it would be crazy to remember someone's name that mentioned it one time during a 1 minute phone call a week ago. The service writer told me I'd have to wait 2 and a half hours. I said no problem. My truck was finished in 1 hour. When I returned, the service department still had zero vehicles waiting. And I was the only customer in their office. It was a very slow day. No reason to be upset when you get a walk in. I've done service writing myself. It's not that difficult, especially on a slow day. Curiously, i called again and again i was told you do offer walk in service for oil changes. So..... Giving a customer attitude about walking in, when you offer walk in service, is unacceptable to say the least. More

The dealership has always provide excellent service. Always explain the work that needed done and why and always talk to the timeline. Always explain the work that needed done and why and always talk to the timeline. More

The service department has always been OK but adding Craig to the team has made it much better. You can tell he cares and he’s willing to listen and helps anyway he can. He’s a great hire.! Craig to the team has made it much better. You can tell he cares and he’s willing to listen and helps anyway he can. He’s a great hire.! More

Every person on the floor or on services good people they tack to you as a family,i love my Sullivan Deadly 💝 they tack to you as a family,i love my Sullivan Deadly 💝 More