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165 Reviews of Sullivan Buick GMC - Service Center
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July 12, 2025
I feel I was taken advantage of in my bill. Came in for oil change and tire rotation using your special off of $95. Got charged for a tire rotation. Battery failed test so a new battery was pur Came in for oil change and tire rotation using your special off of $95. Got charged for a tire rotation. Battery failed test so a new battery was purchased. Total labor cost was $167. So no will not recommend you for service nor will I use you again More
by AVDEGRENIA
Verified CustomerEmployees Worked With
July 11, 2025
They were able to diagnose the electrical problem, but once they found it they fixed it quickly. once they found it they fixed it quickly. More
by MILLIEHARTNT
July 11, 2025
I am writing to express my sincere appreciation for Craig in your service department. He was incredibly helpful during my recent visit, and I wanted to make sure his excellent service was recognized. Crai in your service department. He was incredibly helpful during my recent visit, and I wanted to make sure his excellent service was recognized. Craig went above and beyond to assist me, and his knowledge and professionalism were truly impressive. It's employees like Craig who make a significant difference in customer satisfaction. Thank you again for providing such a dedicated and helpful team. Matthew Pasteur More
by MATT@KPDIRECT.US
July 09, 2025
I had a 0830 appointment, I showed up at 0845 a grumpy guy told me wait until ( can’t remember the name) this guy shows up. On of the staff interceded got me checked in the Yukon was taken back for servi guy told me wait until ( can’t remember the name) this guy shows up. On of the staff interceded got me checked in the Yukon was taken back for service at 0825 and returned to me in 55 mind as promised. This is the kind of service I normally see at Sullivan and thank you for keeping it that way. More
by clcampbell01
Employees Worked With
July 09, 2025
No comment. I don't do surveys to promote companies good or bad. Thank you I don't do surveys to promote companies good or bad. Thank you More
by andrewslynn69
July 04, 2025
Great service she was very nice and efficient repair was faster than originally thought it would. faster than originally thought it would. More
by BEEPMERCY
Employees Worked With
July 02, 2025
They were able to get my truck fixed and back to me the same day with communication throughout the day. same day with communication throughout the day. More
by jjkrazykustoms
Employees Worked With
July 02, 2025
The service department is very professional. Craig was nice and helpful. I have been coming here for years. I have purchased 3 cars from Sullivan Craig was nice and helpful. I have been coming here for years. I have purchased 3 cars from Sullivan More
by al-mart
June 24, 2025
Better communication between customer. and Service personnel. Now I have to take the car back for service. Plus all the extra arrangements that needs to be made. and Service personnel. Now I have to take the car back for service. Plus all the extra arrangements that needs to be made. More
by ALEXLAMOUR91
Employees Worked With
Alex, very polite and professional.
