Sullivan Cadillac

Brought my car in for recall fix& although it took quite a while for the module to come in. John had it serviced quickly. He also went above & beyond to order a part for my car saving me a trip to the parts a while for the module to come in. John had it serviced quickly. He also went above & beyond to order a part for my car saving me a trip to the parts department. More

Edwin always gives best service , very responsive. Best Experience Ever.I Service my car at Sullivan since 5 years. Best Experience Ever.I Service my car at Sullivan since 5 years. More

They were very responsive, and it was a pleasure to work with Joey Frampton. We are loving our new CT5 Blackwing. with Joey Frampton. We are loving our new CT5 Blackwing. More

No issues at all. .. My car was serviced promptly and the service adviser was very pleasant. .. My car was serviced promptly and the service adviser was very pleasant. More

Everything went smoothly and everyone was very friendly I would definitely buy from them again. would definitely buy from them again. More

My wife and I "ordered" a CT5 on November 10th, 2025. We wanted an AWD with the V6. We were required to leave a 5k deposit for our order to be placed. Today, 12/10 we received a phone call stating that o We wanted an AWD with the V6. We were required to leave a 5k deposit for our order to be placed. Today, 12/10 we received a phone call stating that our car was not ordered and it wouldn't be until January but that couldn't be guaranteed. I was upset to say the least on why it wasn't ordered on November 10th. They gave us a lot of excuses and every time we tried to get clarification they changed their story. After several calls going back and forth we cancelled the deal and requested our deposit back. We immediately drove to another Cadillac to place our order. That dealership told us that the CT5 with a V6 ended that production option on 12/01/2025. Sullivan Cadillac outright lied to us about ordering a Cadillac in January as it no longer an option. They cannot be trusted to order a car for you even when taking a 5k deposit. I checked with two other Cadillac dealerships, and they only require 1k. They commit fraud by taking my money and never ordered what they were supposed to. DO NOT DO BUSINESS WITH THIS DEALERSHIP.... More

I forgot I had a 9 am meeting. But they worked quickly to get me out and on the road. I made the meeting. Thank you for listening to your clients. GREAT staff. Very profession But they worked quickly to get me out and on the road. I made the meeting. Thank you for listening to your clients. GREAT staff. Very professional and courteous. More

We would like to share our experience at Sullivan Cadillac. Initially, when we entered one of the dealership buildings, we were not well received by the representative who approached us. Unfortunatel Cadillac. Initially, when we entered one of the dealership buildings, we were not well received by the representative who approached us. Unfortunately, that person did not seem familiar with the inventory and showed little interest in assisting us. Thankfully, everything changed when we met Shelby (or better yet, when she found us while we were walking around the lot). Shelby had excellent knowledge of the inventory and went above and beyond to show us two vehicles, including one that had just arrived and was not yet listed. She was kind, professional, and allowed us to do a test drive even late on a Sunday afternoon. Shelby Moscorelli patiently answered all of our many questions, whether by phone or text, and made herself available for a second test drive while also helping resolve a few small details related to the vehicle. From our first interaction to closing the deal, Shelby was outstanding. We highly recommend asking for Shelby if you are looking to purchase a vehicle at Sullivan Cadillac. Our family is very happy with the car and with the entire buying experience. More

We've bought several vehicles from Sullivan GMC, Hailey was professional, easy to work with, laughed and listen to our silly stories. Techy, knowledgeable. Made it a super easy sale and we weren't even was professional, easy to work with, laughed and listen to our silly stories. Techy, knowledgeable. Made it a super easy sale and we weren't even looking to buy. She's a keeper More

definitely the traditional Cadillac first class experience. From sales to service.. Old school, traditional Cadillac quality dealership servicing the community for years. experience. From sales to service.. Old school, traditional Cadillac quality dealership servicing the community for years. More