Suncoast Porsche

Waiting to be called back left message 3 times, does not call back the experience was even worst when I went in to buy a Porsche. call back the experience was even worst when I went in to buy a Porsche. More

We just took delivery of a 2022 Porsche Panamera from Suncoast Porsche in Sarasota. With all of the supply chain delays in today’s world, this was a fabulous experience from start to finish. Tom, the sal Suncoast Porsche in Sarasota. With all of the supply chain delays in today’s world, this was a fabulous experience from start to finish. Tom, the sales person was very detailed and patient in helping us to order the car. He retired the week before the car was delivered, and handed it off seamlessly to Warren. Everyone in this dealership was professional, knowledgeable, and available to us. We especially want to compliment Samantha Hardy, who is the Business Manager. She was extremely helpful in explaining all the programs available to us for the new car, as well as handling all the finances. A truly excellent experience all around, delightful in every way!! More

I had Inquired about a Porsche Macan S via truecar.com, the internet sales reached out and scheduled an appointment to check out the Macan S they had in stock. Decided to visit the dealership as a family s the internet sales reached out and scheduled an appointment to check out the Macan S they had in stock. Decided to visit the dealership as a family since the car would be used as such and wanted to make sure it fits our needs. Walked in and was approached by a sales person who did not introduce himself(but later found online it was Marcus Kohout). He came out and asked if we were there to see VW cars ? Told him about my appointment I made with internet sales and which particular car I was interested in. He started talking about other base models on the lot. I kept Repeating that I was interested in a Macan S and I was told the dealership had one. He went to check with internet sales, came back to say they left for the day and he may have found the car. Showed me a locked car parked in the service bay. I told him I was interested in test driving. He said he couldn’t locate the key and the car was returned with only one key. Service may have it and he will try to locate it. I asked in the mean time If I could take a look at one of the 2019 or newer Macan’s on the lot. He told me “ you need to make up your mind, I can only work on one thing”. I told him I’ll wait for him to Locate the key. While we we’re waiting we came across another sales person he was extremely nice and professional and asked my kids if they needed anything and put the TV on for them. From the time I met Marcus I felt like I was bothering him and he was annoyed. Even though I was extremely patient with him. He kept asking me on occasion if I ever drove a Porsche before? I responded each time and said I haven’t driven a Macan before. Finally, after waiting for quite a while for him to locate the key. He came out and said the car is ready and cooling down. When we walked to it I immediately recognized it was a Base Macan. He didn’t mention anything until I said that it’s not a Macan S. We decided to do a quick test drive and returned the car within few mins. He said there’s a Macan GTS but I cannot look as there’s a recall on it and we left. Overall, we had higher expectations from the Porsche dealership as we received nothing but excellent sales experience at all luxury/non luxury dealers in town and elsewhere. This was the first time ever we felt a sales person treated us with hesitation and which a touch of discrimination. More

Terrible sales experience. Not only inattentive, but rude when engaged. I walked in with to purchase a specific vehicle on the spot. Salesman ignored me when I said what I wanted, then suggested something when engaged. I walked in with to purchase a specific vehicle on the spot. Salesman ignored me when I said what I wanted, then suggested something else (with his back turned to me!) while walking over to someone that just walked in. Just left me standing there. 15 minutes with no contact from anyone else. Nobody else greeted me. I sought assistance and was told "Sorry sir, I'll get someone to help you". Another 10 minutes... nothing. I have no clue what they're doing over there, but I will never go back. I'll be purchasing my 911 Turbo S elsewhere. More

The team at Suncoast Motorsports is by far the best of the best. They go above and beyond to assist you in every way and ensure you find the perfect car for you that fit all of your specifications, and so the best. They go above and beyond to assist you in every way and ensure you find the perfect car for you that fit all of your specifications, and some! They truly cater to you! I can’t say enough about the signing process. Rob who we did our signing with explained everything perfectly while making the process smooth and seamless, and provided us all of our documentation via USB to retain for our records (and save resources!) The communications between all of the staff at Suncoast Motorsports is superior and they truly care about taking care of their clients which clearly shows in the entire process from the moment they greet you to the moment you drive off the lot in your dream car. More

Sales staff is unprofessional I normally do good reviews but this one is bad review to help new customers. I found a used Cayenne called Friday and Beverly told me it was going th I normally do good reviews but this one is bad review to help new customers. I found a used Cayenne called Friday and Beverly told me it was going through the certified pre-owned process (CPO). I called on Monday and spoke to Tom T., Gordon H. and Warren H. and they said the same thing. When I spoke to Gordon he said it was okay to send him my trade info along with photos. Wednesday morning I get an email from Tom T. saying they sold the Cayenne without even calling me. It has been a terrible Porsche experience. Thanks, AB More

Recent Service 2008 Cayenne GTS Just had a recent service performed on my 2008 Cayenne GTS. Mike Ghiris and his team were fantastic. They got me in ahead of time and communicated wit Just had a recent service performed on my 2008 Cayenne GTS. Mike Ghiris and his team were fantastic. They got me in ahead of time and communicated with me on the progress. Mike is a true professional that has great passion for what he does. More

We had an intermittant starting problem with our '03 VW Passat. The Service Advisor tried to understand my problem, and was very courteous. They dealership offered us a ride to one of the local attractions Passat. The Service Advisor tried to understand my problem, and was very courteous. They dealership offered us a ride to one of the local attractions while the car was being serviced and picked us up at end of the day. As far as I can tell the problem is resolved. The whole experience was very pleasant and would recommend this dealer very highly. More