I started going to Sunnyside Acura 4 1/2 years ago when I bought my first Acura/ luxury vehicle. I had an overall great experience and was very happy with my purchase. I also brought my vehicle here for maintenance and had always had impeccable service. 2 years ago my husband and I decided that we were going to try to start a family and I knew I was going to need a bigger vehicle. I came to Sunnyside and met with Alex. I told him what I was looking for and what my budget was. Alex put me in my first MDX, no haggling, no trying to stretch my budget. He worked with me on the price and also got me a few incentives thrown in. Again, I was very happy with my purchase and services rendered. Last week a tree collapsed damaging my husbands truck and totaling my beloved MDX. I WAS SO UPSET. I loved my car and had no intentions of replacing it anytime soon. I went straight to Sunnyside to see Alex, yet again, and explored my options. This time with our new 6 week old daughter and my husband in tow. I had looked online at pricing and options and had every intention of getting another MDX. We met with Alex and Nadi and they gave me the best possible deal. They even threw in a remote starter (for the baby of course!). I had to wait to sign papers as the insurance was taking their sweet time. In the mean time my husband wanted me to explore other luxury vehilcles (his parents always bought Mercedes). We went to a Mercedes dealership and looked at their comparable SUVs. They couldn't even touch the deal that Acura was offering. Although they could come somewhat close in price, the Mercedes didn't come with 1/2 the options that Acura does. I had to buy a premium package ($3,000 more) just to get an outdated navigation system. The interior was also very dated and blah. They also don't reccomend a remote start (which run about $1,200) and told me even if I go to their reccomend installer, if there was any problems after the remote starter was put in ANY AND ALL warranties would be voided! Sorry I wasted my time even going. Alex and the team at Sunnyside are the way to go. They even did all the running around for me and had enterprise come pick up my rental from them so we didn't have to drop it off. They made it so easy at a time when things were so hard! I will be a forever customer. I have never been treated so well and had such a wonderful overall experience! I would (obviously) highly recommend!
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