Sunnyside Acura

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Brian J. Miller

My Review of Sunnyside Acura:
We have bought four cars and, when I have been in for regular services, there is one man who has always provided us with outstanding service and he should be recognized. His name is Brian J. Miller. Please acknowledge him. It is with service people like him, who make a very smooth service visit. Brian is professional, and always helpful. Customer service is vital in your industry, and he is a good representation to your Acura dealership. Thank you. Sincerely,

Debbie Maher

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Hil, Nadi, Franklin

My Review of Sunnyside Acura:
I appreciated the absence of high pressured sales personnel, which I have often experienced in the car industry. The three gentlemen I dealt with were very professional, answered my questions candidly and thoroughly, and did not pressure me to make a decision. After a couple of weeks of comparison shopping and negotiations, I concluded going with Sunnyside would be my best option.

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: David B., Brendon, Joe C.

My Review of Sunnyside Acura:
I purchased my new Acura in 1998, and now have over 120K miles on it. I never thought service was a reason to buy a car at a dealership until I experienced not only the fantastic sales folks (Joe C. in this case), but the unbelievable service folks. I have worked with David B. for many years, and he's always been incredibly thorough, as well as knowledgable and fun to talk to as well. Likewise with Joe. If I'm in the area I'll actualy stop in to say hi. Recently I started working with Brendon, and he's great too.

If you buy your car at Sunnyside, they have a free loaner car when you get the car serviced, and free wash etc... All of these little things add up to convenience and great service. It saves me time to have a loaner and reduces stress on me. I trust that they're taking care of my car, and they don't dissapoint.

A+ in all areas.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Garfield and Franklin

My Review of Sunnyside Acura:
My wife and I both had a very good experience at Sunnyside Acura when purchasing our new 2009 RDX. The entire staff was very friendly and professional. We worked with Garfield Hutchinson as our primary contact and he did a very good job closing our deal. Garfield was patient, low pressure and laid back throughout the entire process. We were never pressured or hassled about anything during the sale. I would certainly do business again with Garfield, Franklin and the rest of the staff at Sunnyside in the future.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: garfield, nadi, franklin

My Review of Sunnyside Acura:
Overall excellent experience....offering unparalleled sales on premium vehicles when no other local dealer had any whatsoever. A friendly, committed staff was easy to work with. Helpful in both sale and future service needs, offered extended warranties at cost.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Nadi Malek, Garfield Hutchinson, Franklin

My Review of Sunnyside Acura:
most polite amicable staff for a dealership. They were all very sensitive to our needs and WANTS! WE were not rushed or pushed into anything. OTHER DEALERSHIPS SHOULD COME AND OBSERVE HOW IT IS DONE! NADI, GARFIELD AND FRANKLIN WERE GREAT! THANK U

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Hil Kwong

My Review of Sunnyside Acura:
I was in the market for a used car. I was debating between all different luxury sedans...Acura RL, MB E-350, BMW 530, and others. Based on the price and quality, I went with the Acura RL.

Once set my sight on the RL, I began with my research in the local area. I went to two different Acura dealerships and Sunny Side was one of them. I didn't feel the pressure and I left after the test drive. I came back a week later and test drove different RL and then made the decision.

The part owner was will to work with the price on my 2005 Tacoma trade in and a little bit on the used car price. The service was excellent and it was an overall great experience.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: SeanSullivan and Franklin Emerson

My Review of Sunnyside Acura:
One of the best experiences I have had shopping for a vehicle was with Sunnyside Acura in Nashua, N.H.. There was no pressure put on me at any point of the sale to hury up and buy or any special deal offers that were about to run out. My sales associate Sean Sullivan was knowledgable of all the vehicles shown to me and not limited to Acura. His genuine demeanor and willingness to find the right car for my needs will take Sunnyside Acura far in this day and age. Franklin Emerson, the financial manager, was professional and motivated in securing all financial aspects of my purchase.
It was a pleasure dealing with Sunnyside Acura, and I have confidence my relationship with them as a dealership will continue strong long after the sale of the vehicle.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Garfield Hutchinson

My Review of Sunnyside Acura:
This was the best experience my husband and I have dealt with on buying a new vehicle. There was no pressure, they let us decide which vehicle to choose. They were very knowledgeable on both vehicles and what would suit our needs. Once we choose the 2009 TL, our sales rep spent over two hours explaining all the technology features in this vehicle which was very informative to us. I will highly recommend this dealership and its employees to all of our friends and family who are interested in purchasing a vehicle. Sunnyside Acura has our business forever!

Sincerely,

John and Kathy McCarthy

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ed Piacenza; others that I don't remember their names

My Review of Sunnyside Acura:
About 10 years ago, we leased two Acuras from Sunnyside and had a very postive experience. Recently, we visited the dealership to test drive the new 2009 TL and a 2009 RDX. We were greeted warmly and professionally by Ed Piacenza who has been with the dealership for some time. Our visit there was handled efficiently so that we were able to test drive two vehicles and get lease costs within about an hour. We visited a day later to finalize an agreement and had our new TL that afternoon. Ed guided us throughout the process and made it entirely painless. We always were made to feel that our time was important and they worked hard to assure that there were no delays. Ed introduced us to others in the sales and service departments- everyone was friendly and offered help. If you are looking for a new Acura, I recommend this dealership- and especially Ed- without reservation.

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