Reason for Visit: Service
I recommend this dealer: No
My Review of Sunnyside Acura:
The service department is a suspect.
I had an Acura Integra and they recommended I replace a part because there was a crack in the distributor cap and they heard a "clicking" sound. I had this replaced ($400+)and a week later, the exhaust pipe had to be replaced. I questioned if the clicking sound they heard was from the exhaust pipe and not the distributor.
Someone from work told me the distributor cap should never have to be replaced.
I found the owners manual on the Acura website and found the distributor was under warranty. When I questioned the manager, he diddled and daddled around, made me wait 15 minutes, then finally told me he could not find the document. I showed him the owner's manual that I had and he reluctantly agreed to pay back for the distributor work.
So why wasn't I told the distributor was under warranty from the beginning?????
Why couldn't the manager find the owner's manual?
Very disappointing experience. I would definitely not recommend this place.
I traded in my Acura a month later for a Toyota.
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