
Sunrise Buick GMC at Wolfchase
Bartlett, TN
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325 Reviews of Sunrise Buick GMC at Wolfchase
Poor customer service. Did not get any feedback on status of my vehicle. Call several times to ask my service technician the status of my vehicle. He was never available to speak to me so l left several mess of my vehicle. Call several times to ask my service technician the status of my vehicle. He was never available to speak to me so l left several messages for him to call. Never received a callback. Had to drive to the dealership to speak with a manager, service manager wasn’t available so I asked to speak with any manager. Spoke with a sales manager who finally provided me with the status of my vehicle. You do not have to worry about me ever again using this dealership for service. More
Customer Service did not honor my GM rewards. But when I called they said they were supposed to. They have to choice to use them or not. So it’s not what the customer wants and or earns trough rewards syste called they said they were supposed to. They have to choice to use them or not. So it’s not what the customer wants and or earns trough rewards system More
I was early for my appointment and they put me in queue anyhow. They were so nice and very professional. Even though it’s a bit of a drive to get to the dealership, I’d buy another vehicle from them in a h anyhow. They were so nice and very professional. Even though it’s a bit of a drive to get to the dealership, I’d buy another vehicle from them in a heartbeat. More
Had oil changed and tire rotation today. Got home and checked my tires. They had not been rotated. I know be cause I have my tire marked. Went back to dealership and Andrew took care of me and got them checked my tires. They had not been rotated. I know be cause I have my tire marked. Went back to dealership and Andrew took care of me and got them rotated. Minor inconvenience. More
Friendly helpful salespeople that helped you feel comfortable and informed throughout the buying process. One of my better car buying experiences comfortable and informed throughout the buying process. One of my better car buying experiences More