Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sunset Ford of Waterloo
Waterloo, IL
2,093 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,093 reviews
March 24, 2026
This was hands down the easiest and best car purchase we’ve ever made. Joe was awesome and the test of the team, Andrew and Kyle made this purchase the best. Even driving an hour to do it was so worth it we’ve ever made. Joe was awesome and the test of the team, Andrew and Kyle made this purchase the best. Even driving an hour to do it was so worth it. Thank you Sunset Ford-Waterloo More
by mavvsmimi
March 23, 2026
Great communication, very helpful with all my questions amd worked with me to get a great deal amd worked with me to get a great deal More
by Jimmieaustin2510
March 18, 2026
Sunset Ford and their staff made ordering and buying a new Ford Explorer easy! They truly care about getting you exactly what you want. Joe Hill was knowledgeable, friendly, and fun to work with. We have new Ford Explorer easy! They truly care about getting you exactly what you want. Joe Hill was knowledgeable, friendly, and fun to work with. We have used Sunset in the past and will continue to do so. More
by Nikki Matzenbacher
March 10, 2026
Joe made our buying experience very smooth. He was both courteous and kind. We will definitely keep Sunset Ford on our radar for our next purchase. He was both courteous and kind. We will definitely keep Sunset Ford on our radar for our next purchase. More
by Kathy Patterson
Employees Worked With
March 02, 2026
The finance Manager made it a smooth transaction. Excellent people to work with. Very professional. They gave me a great interest rate and a excellent trade in. Joe Hill the salesman is a terrific p Excellent people to work with. Very professional. They gave me a great interest rate and a excellent trade in. Joe Hill the salesman is a terrific person to work with. This was my 3rd new vehicle I purchased from Joe. He is a great guy. More
by Charliesiedle
Employees Worked With
February 26, 2026
Joe and the team at Sunset made this purchase smooth and easy! Highly recommend buying from here! easy! Highly recommend buying from here! More
by street10dakota
February 23, 2026
Very pleased. Got exactly what we wanted for a great price. The experience was great. Once we decided to buy Joe got us in and out very quickly. I won't hesita Got exactly what we wanted for a great price. The experience was great. Once we decided to buy Joe got us in and out very quickly. I won't hesitate to do business with Joe and Sunset Ford again. 10 out of 10. More
by scdchapman1
February 19, 2026
Joe made the car shopping experience so easy! We will definitely make a trip to Sunset Ford in Waterloo the next time we need a vehicle! We will definitely make a trip to Sunset Ford in Waterloo the next time we need a vehicle! More
by angieholloway29
February 17, 2026
Received excellent service from all throughout the buying process. Will recommend to others that are in the market for a ford. process. Will recommend to others that are in the market for a ford. More
by Abarks67
