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Sunset Kia of Auburn

Auburn, WA

3.1
863 Reviews

3401 Auburn Way N

Auburn, WA

98002

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Showing 863 reviews

March 07, 2021

Service is outstanding! They are quick with trying to get your vehicle back as soon as they can so it doesn't impact customers too much! More

by ETUNUPOPO3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob
Mar 07, 2021 -

Sunset Kia of Auburn responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We truly appreciate your business and we look forward to seeing you again! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

March 06, 2021

Awesome care and fantastic staff with above and beyond customer care in all aspects from reception to tech service and checkout. Car cleaned /washed . G More

by GAYAN.PILLAI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not knowing
Mar 07, 2021 -

Sunset Kia of Auburn responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

March 06, 2021

Great customer service..always friendly.Would recommend Great customer service..always friendly. Would recommend this place to anyone.. Helpful on getting my car recall done in less than what they though More

by MICHELLEHARTLEY22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
She Mariah & Jennifer
Mar 07, 2021 -

Sunset Kia of Auburn responded

Michelle, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Sunset Kia of Auburn! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

March 06, 2021

Dean was nice and friendly.quick and fast service.friendly staff.clean waitinf area and following covid precautions there is a staff always spraying and wiping the lobby More

by MARIAVDOLLENTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean
Mar 07, 2021 -

Sunset Kia of Auburn responded

Thank you, Maria, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

March 05, 2021

It is always a positive experience at Sunset Kia/Mitsubishi. People are always friendly and courteous. There is no undue waiting. I would highly recommend! More

by CATHERINE.MELLINGER62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't recall her name
Mar 06, 2021 -

Sunset Kia of Auburn responded

Thanks for your review, Catherine! We appreciate your loyal business and are happy to hear you enjoy working with us. Our team looks forward to serving you again soon! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

March 02, 2021

Great service and great people! They worked on my car in a timely manner and made sure I was satisfied with the work I received. More

by DONTRELAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
Mar 03, 2021 -

Sunset Kia of Auburn responded

Thank you, Don, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about the timely service you received from our great service staff here at Sunset Kia of Auburn. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

March 01, 2021

Their lounge area, restrooms are nice n clean. Service is not to bad, had my front lights new but 2X I had to take back it was not straight. More

by JOYCETMUNOZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
From end service people
Mar 02, 2021 -

Sunset Kia of Auburn responded

Thank you for your business and this review, Joyce. We're sorry we did not get your front lights installed correctly the first time around. If you would like to discuss this with us more, please email us at wecare@sunsetautofamily.com. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

March 01, 2021

Service was on-time, efficient and thorough. I had a coupon that indicated that tire rotation would be included but was told at the time of making the appointment that it would be extra. However, the t More

by KSTEINMEYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jefferson Natividad
Mar 01, 2021 -

Sunset Kia of Auburn responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional service. We will share your comments with Jefferson and our team, and we look forward to working with you again. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

February 28, 2021

Dean was fabulous. Always gave me updates on my vehicle and made my experience seamless. My car was completed in a timely manner. Great service. More

by kdh_gulley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean
Mar 01, 2021 -

Sunset Kia of Auburn responded

It's great to hear that Dean was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Sunset Kia of Auburn! Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

February 28, 2021

Kia started off not good bcuz of the loaner car and I had to wait for the Warranty Dept. to get started but waiting was a good thing. My engine seized and and through all the waiting and stressed out everyth More

by SANDYMAMON501
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dean
Mar 01, 2021 -

Sunset Kia of Auburn responded

Sandy, Thank you for taking the time to share your feedback with us. Dean and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you for choosing Sunset Kia of Auburn, home of Warranty Protection For Life and Oil Changes for Life!

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