
Sunset Volkswagen
Sarasota, FL
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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After the salesman and I agreed on a price the finance guy got involved and changed the deal by raising it $1,000. I protested mightily and feel that because I am both femal and older they thought they co guy got involved and changed the deal by raising it $1,000. I protested mightily and feel that because I am both femal and older they thought they could take advantage of me. After all sorts of finagling we came within $470 of reaching agreement and even though the salesman said they would never lose a deal for several hundred dollars that is what they did. I really wanted to buy a car from them and they made it impossible. I was treated nicely and politely on the service but their treatment of me was insulting. More
Bringing in two cars - both VW's - to trade for a new vehicle - we were told by the sales man (Marcus) Sun Coast would give us $11,000 for one of the cars in trade, with an additional $5,500 for the 2nd, vehicle - we were told by the sales man (Marcus) Sun Coast would give us $11,000 for one of the cars in trade, with an additional $5,500 for the 2nd, an older vehicle... Liking what we were quoted we explained, ‘…we'd return home, make the financial arrangements and be back in a few days with the $ and cars to consummate the sale... Upon returning to Sun Coast some three days later, with us now sitting there with the cars to trade and money in hand we were then told, '...no, we can only give you $2,500 for the 2nd car.’ The sales manager told us the sales person should not have quoted us such a figure. Why then have salesmen???? I found the folks at Sun Coast to be dishonest and unscrupulous. I would not recommend anyone utilize their services. The folks at Sun Coast are the reason people joke about ‘cars salesmen being dishonest' and in this case, rightfully so. The folks at Sun Coast cannot be trusted. Owning my own company, if I had employees like the ones we came across at Sun Coast I would appalled and certainly ashamed I had such employees working for me… both the salesmen, along with sales manager. More
Bought a used VW Beetle, within 48 hours had multiple issues. I reported the issues to the dealership immediately. One of which is the passenger air bag sensor doesn't work, I've been waiting for a fix, issues. I reported the issues to the dealership immediately. One of which is the passenger air bag sensor doesn't work, I've been waiting for a fix, the other...the back window on the convertible top is coming "unglued". Great! Seven months later and after numerous attempts to work with the dealership the issues have not been resolved and I face paying at least $2500 to fix. The manager admits I was overcharged and that VW Beetles made in 2006,2007, 2008 were crap, but is not willing to do anything about it. His advice was to come back and buy a more expensive used car that has a warranty. No thanks! BTW...Beetle is a 2007 with 32,000 miles. More