Sunset Volkswagen

Fast and friendly service This dealership has a ton of stock, and the salesmen are happy to let you peruse at your leisure without being too pushy, but are there to assist as s This dealership has a ton of stock, and the salesmen are happy to let you peruse at your leisure without being too pushy, but are there to assist as soon as you need it. They had the exact model with all the options we wanted and worked with us to get a fair price in the budget we were looking for, without hours of paperwork or back-and-forth. Maintenance and services have also been painless and convenient. The team goes above and beyond to make sure you have everything you need. More

Terrific people and service! I have bought two vw's from Suncoast. I am very happy with them too! The car salesmen are friendly and the service is trust worthy.. I have bought two vw's from Suncoast. I am very happy with them too! The car salesmen are friendly and the service is trust worthy.. More

Credit to the VW brand Even though I was from outside the area and unlikely to buy from this particular dealer, I was given fantastic service and attention. I worked mainly Even though I was from outside the area and unlikely to buy from this particular dealer, I was given fantastic service and attention. I worked mainly with Susanne, who was very knowledgeable about the product. She represented the VW brand incredibly well and really sold me on the 2015 GTI. I recommend this dealer to anyone in the market for VW. Ask for Susanne! More

Great personal attention and follow through On the day I decided to take delivery, it was Ro Byers personal day off, but he cheerfully came in to accommodate my schedule. Furthermore, when I for On the day I decided to take delivery, it was Ro Byers personal day off, but he cheerfully came in to accommodate my schedule. Furthermore, when I forgot some CDs in the Jetta I had traded in, Ro took them out and held them for me until I could return to pick them up - thereby saving me an extra trip. More

Professional thorough and expedient Professional, thorough, and expedient service thanks to Ro Byers my sales professional. He made the buying experience enjoyable and unpressured. My Je Professional, thorough, and expedient service thanks to Ro Byers my sales professional. He made the buying experience enjoyable and unpressured. My Jetta TDI is everything I would hoped it would be....terrific mileage, great power, and a sporty ride More

SUPERB!!!!!! We bought a new 2015 TSI Golf and I am loving it!!! Marcus was an awesome salesperson. He wasn't the pushy type. He has a lot of patience. He is very We bought a new 2015 TSI Golf and I am loving it!!! Marcus was an awesome salesperson. He wasn't the pushy type. He has a lot of patience. He is very professional as well as personably which made it very easy to work with. The whole environment at Suncoast was pleasant just like Marcus. I can honestly say this has been the first time my husband and I bought a car from a dealership on the very first day of looking. It was also the first without stressing. More

Great experience awesome sale staff Leased a new vehicle from VW and was so pleased with the service given by my salesman. Speed, efficiency, knowledge he had it all in spades! Thanks fo Leased a new vehicle from VW and was so pleased with the service given by my salesman. Speed, efficiency, knowledge he had it all in spades! Thanks for all your help Jack Mamuw. More

Great Experience Great service! Everyone was friendly and helpful. Bought a 2015 Jetta TDI and couldn't be happier. Everyone at Suncoast made my experience simple and Great service! Everyone was friendly and helpful. Bought a 2015 Jetta TDI and couldn't be happier. Everyone at Suncoast made my experience simple and easy to get the exact car I wanted for a great price! More

Real customer focused dealership My Toyota Camry was totaled in a car accident. Although, I liked my Camry I did not want to buy another Toyota. There was no particular car that I wa My Toyota Camry was totaled in a car accident. Although, I liked my Camry I did not want to buy another Toyota. There was no particular car that I wanted more than others. So, I set my requirements including price. While looking for the cars on my list I was driving a rented Passat. Passat was out of my price range and not on my list of possible cars. I stopped in this dealership as I was curious to find out whether a brand new Passat was equally loud as the one I drove. When Marcus Kohout approached me, I was truthful about the purpose of my visit and was adamant that I’m not a buyer. I spend much time driving so comfort and features I needed in Passat came with too high price. Marcus was knowledgeable and pleasant not only about VW, but also about other cars that I was looking into. But, most importantly he was kind and treated me with respect as if I were the most valuable buyer. So, I decided if I was ever to buy VW, I’ll buy in Suncoast Motorsports and work with Marcus. Several days later, I drove all the cars from my list and neither matched my requirements completely. Running out of options and wanting to get out of a rental car, I stopped at Suncoast Motorsports again looking for Marcus. I knew that his goal was to sell me the car. But, I also trusted that it was not his only goal. Marcus is not a car salesperson. He is a customer relationship representative. He didn’t want to make one sale; he wanted to earn my business. So, I felt good about discussing temporary solution with him. Once again, we both knew I’m not a buyer. I’m just a window shopper. Once again, Marcus treated me with respect as if I were his most valuable customer. So, when following day advertisement for the right priced Passat popped up on my computer screen at another dealership, I sent information to Marcus. He matched the price and I drove the car that evening. In all my previous purchases I’ve spent over 4 hours in dealership. In Suncoast Motorsports, I spent just over an hour. I spent 10 minutes with Erik Francey, Finance & Insurance Manager, signing all the papers and receiving my new registration card. (The matching license plate magically appeared on the car.) The rest of the time I spent with Marcus in my new car. He introduced me to all of my new car feature, helped me set default value to my car computer and register with car-connect. Wow! That was an unmatched experience and true customer service. They didn’t just take my money and run. They gave me a car and kept me there until I learned how to enjoy its many top notch features while driving in safely. Needless to say, I would recommend this dealership to everybody. Thank you Marcus, Erik, and especially VW Brand manager Cranston Scott for running Suncoast Motorsports in such a customer focused manner. More

New Tiguan Purchase I recently purchased a 2015 Volkswagen Tiguan from Suncoast Volkswagen. My buying experience was not only outstanding but as a single Mom everyone tr I recently purchased a 2015 Volkswagen Tiguan from Suncoast Volkswagen. My buying experience was not only outstanding but as a single Mom everyone treated me very professional, accommodating, and courteous. I was offered a fair price and was presented with several financial options. My buying experience was extremely positive; especially with Marcus for his attention to detail, professionalism, and knowledge of the product. I will definitely recommend Suncoast Volkswagen to friends and family. More