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Suntrup Ford Kirkwood

Kirkwood, MO

Overview
Employees
Reviews
Vehicles
4.3
248 Reviews
Suntrup Ford Kirkwood is located just east of Lindbergh on Manchester Road in St. Louis' beautiful Kirkwood neighborhood. Whether you're a past, present, or a potential customer, we at Suntrup Ford Kirkwood appreciate your time spent with us on dealerrater.com and we look forward to hearing from you. Have a great day!
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10340 Manchester Road

Kirkwood, MO

63122

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Showing 248 reviews

March 31, 2026

Harvey and the Team did a great job with my truck service. They started on time and finished quickly. The offered a few additional options for service including fluid flushes, but we deferred until More

by JBVANCE_IMAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harvey
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Mar 31, 2026 -

Suntrup Ford Kirkwood responded

We’re glad your Ford F-150 service began promptly and was completed efficiently. Sean will keep your request on file and we look forward to helping with those additional services when you’re ready.

March 29, 2026

The service department did their best to finish my car in a timely manner. When it ran a little over, they actually gave me a ride to and from my home. More

by TAYLORDOUG4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Suntrup, Kevin Lupo
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Mar 29, 2026 -

Suntrup Ford Kirkwood responded

Thanks for sharing your positive experience with our Ford service team. We’re glad they completed your F-150 work promptly and provided rides to and from home when it ran over. We look forward to helping you with any future needs.

March 28, 2026

Happy with Dealership. ,exclusive use of this location service and sales good experience . Will use in the future More

by DEBBIEDIEKMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
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Mar 28, 2026 -

Suntrup Ford Kirkwood responded

Thank you for the five star rating and for sharing your positive experience with our service and sales teams on your Ford Escape. We look forward to assisting you again in the future.

March 28, 2026

The sales team at Suntrup Ford - Kirkwood treated me like gold. They were all nice and very communicative through the entire process. More

by KURT.G.WAINWRIGHT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Walsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Lupo
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Mar 28, 2026 -

Suntrup Ford Kirkwood responded

Thank you for sharing your experience. We’re glad our sales team made you feel valued and communicated clearly throughout the process. Enjoy your new Ford Explorer and let us know anytime we can help further.

March 27, 2026

Fast Service, check in easy, waiting area comfortable and good amenities. Good communication throughout the service. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel Suntrup
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Mar 27, 2026 -

Suntrup Ford Kirkwood responded

Thank you for the five-star review. We’re pleased the check-in was quick and the waiting area comfortable. Glad our team kept you informed throughout your Ford Escape service.

March 26, 2026

Everything was communicated well and timely. I was in and out within a few hours. More

by BREEMITCHELL00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2026 -

Suntrup Ford Kirkwood responded

Thank you for choosing us for your Mazda CX-30 service and for acknowledging Sean’s clear communication. We’re glad the process was efficient and that you were back on the road in just a few hours. We look forward to serving you again.

March 25, 2026

They are very professional and very quick to service the vehicle. Great experience overall. Thanks. More

by LUCA.GARLASCHI87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2026 -

Suntrup Ford Kirkwood responded

Thank you for your kind words. Sean is glad to know our prompt, professional work on your Ford Explorer made for a great experience. We look forward to helping keep your Explorer running smoothly in the future.

March 25, 2026

Everyone was pleasant from the first phone call to inquire about a vehicle until we stepped out, to go home. More

by DLUVS2READ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Kelley
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Mar 25, 2026 -

Suntrup Ford Kirkwood responded

It’s fantastic to hear our team guided you smoothly from your first call all the way to driving home. Thank you for purchasing your Buick Enclave with us, and enjoy every mile!

March 24, 2026

Everything was great, as expected, for the initial service of my new Bronco. It is important to be able to rely on the service department where you purchased your vehicle. More

by MITCH63026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Buehrle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Walsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2026 -

Suntrup Ford Kirkwood responded

We’re glad your first Ford Bronco service went smoothly. Building a reliable service relationship matters, and we appreciate your trust in our team. Please reach out if you need anything else.

March 24, 2026

Quick thorough and economical. Very nice waiting area. Very friendly and courteous service consultation staff More

by Fred S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
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Mar 24, 2026 -

Suntrup Ford Kirkwood responded

We appreciate you highlighting our quick, thorough, and economical service. It’s great to know you enjoyed our waiting area and found our consultation team friendly and courteous. Thanks for choosing Ford and we look forward to serving you again.

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