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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,059 Reviews

1,059 Reviews of Superstition Springs Lexus - Service Center

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January 10, 2025

Service was great! Time at dealership was minimal. Philip was great. Thank you for everything. More

by STEVE@DCDRAWERS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Easton Mcintosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip
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Jan 13, 2025 -

Superstition Springs Lexus responded

Thanks for the awesome feedback, Steve! We're thrilled to hear you had a great experience with Philip and that we could make your visit efficient. Your satisfaction means a lot to us!

January 10, 2025

Easy to get appointments, timely completion of service. Chris did a great job communicating to me. I appreciate the loaner car. More

by TSANTILLIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Jan 10, 2025 -

Superstition Springs Lexus responded

Thank you for your fantastic feedback! We’re thrilled to hear that you had a smooth experience and that Chris provided great communication. We’re always here to make your visits convenient and enjoyable. Looking forward to serving you again!

January 10, 2025

Myron was efficient, courteous and knowledgeable. He communicated effectively and the work was completely in a timely manner. More

by kariewaters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron 5 stars
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Jan 10, 2025 -

Superstition Springs Lexus responded

Thank you! We're thrilled to hear about your positive experience with Myron. Our team strives for efficiency and great communication, so it’s wonderful to know we hit the mark. Your feedback truly motivates us to keep delivering top-notch service!

January 10, 2025

Service was. Fast and everyone involved was great to deal with. Everything done in a timely manner . More

by PTCOLLINS2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Alan
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Jan 13, 2025 -

Superstition Springs Lexus responded

Thanks! We’re thrilled to hear you had a great experience with our team. Timeliness and excellent service are our top priorities, and it’s rewarding to know we hit the mark for you. We appreciate your feedback!

January 10, 2025

Great service advisor, Chris Bares, who always is so responsive to my needs. I appreciate his caring attitude. More

by jbk1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bates
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Jan 10, 2025 -

Superstition Springs Lexus responded

Thank you! We're thrilled to hear about your positive experience with Chris. His dedication to customer care truly stands out, and we’re glad he was able to assist you. Your feedback means a lot to us!

January 10, 2025

The service department is amazing! They gave me a loner car so I could get my Christmas shopping done while my car was being serviced. More

by raychon5369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Christy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Superstition Springs Lexus responded

We’re thrilled to hear you had such a positive experience with our service department! Providing convenience during the busy holiday season is what we aim for. Thank you for your kind words and support!

January 10, 2025

Professional, excellent communication,everyone is friendly and all appear to enjoy their jobs! Service dept is spot on! More

by mfrench1112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Bruno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorelei Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vinny Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

Superstition Springs Lexus responded

Thank you! We're thrilled to hear you had such a positive experience with our team. Our staff loves what they do, and we appreciate your kind words about their professionalism and communication. Looking forward to serving you again!

January 10, 2025

Shane is a professional who is knowledgeable about cars and mechanical issues and explains things well. He is also very personable. He represents the quality that Lexus epitomizes as a company. More

by blarson8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane service writer
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Jan 13, 2025 -

Superstition Springs Lexus responded

Thank you for your wonderful feedback! We're thrilled to hear that Shane's expertise and personable approach made a positive impression. He truly embodies our commitment to quality. Your support means a lot to us!

January 10, 2025

I always enjoy going to this dealership. Service was fast and done professionally. Advisor was very helpful More

by RIDEONUSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Jan 13, 2025 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our team. Fast and professional service is what we aim for, and it's wonderful to know we hit the mark. Looking forward to welcoming you back soon!

January 10, 2025

Phil is excellent as are all the other staff I interacted with. Service was prompt & complete. More

by PSYCHOLEGALEVALS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Easton Mcintosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil
Report | Print
Jan 13, 2025 -

Superstition Springs Lexus responded

Thanks! We’re thrilled to hear you had such a positive experience with Phil and our team. Your feedback on our prompt service means a lot to us. Looking forward to seeing you again soon!

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