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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,059 Reviews

1,059 Reviews of Superstition Springs Lexus - Service Center

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January 10, 2025

Very easy to get to & people in service are excellent representatives for your business always helpful More

by birevl32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil in service
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Jan 13, 2025 -

Superstition Springs Lexus responded

Thank you! We’re thrilled to hear you had a great experience with our team. Making our location accessible and providing excellent service are top priorities for us. Your feedback motivates us to keep delivering the best for our customers!

January 10, 2025

My service advisor Jacob was very professional and thorough in taking care of my vehicle. More

by Mary B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Brightman
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Jan 10, 2025 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback, Mary! We're thrilled to hear that Jacob provided you with professional and thorough service. Your satisfaction means a lot to us, and we look forward to seeing you again!

January 10, 2025

Very impressed with overall service. And my service adviser, Jake, went above and beyond what I’ve dealt with before. More

by NORMPMZH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
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Jan 10, 2025 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback! We're thrilled to hear that you had a great experience and that Jake exceeded your expectations. Our team always aims to provide top-notch service. We appreciate your support!

January 10, 2025

Service department was fast, efficient, professional, & friendly! They took care of everything timely & were very easy to work with. I also appreciated them getting my vehicle scheduled fairly quickly & e More

by RAEHUSTON13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jan 13, 2025 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear about your positive experience with our service department. Our team works hard to provide fast and friendly service, and it’s great to know you felt that. We look forward to welcoming you back for your future purchases!

January 10, 2025

Superstition Lexus has always been amenable to our wants and needs in a timely manner. More

by KIMBERKOVAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bates
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Jan 13, 2025 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear that Superstition Lexus consistently meets your needs. Our team strives to provide timely and attentive service, and it’s great to know we’re hitting the mark. We appreciate your support!

January 10, 2025

Appointments are always on time and vehicles always come back nice and clean and their service is excellent More

by ALDECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Very happy with Phil my service advisor
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Jan 13, 2025 -

Superstition Springs Lexus responded

Thanks for the fantastic review! We're thrilled to hear that you appreciate our punctuality and the quality of our service. Your satisfaction is our priority, and we look forward to keeping your experience top-notch every time!

January 07, 2025

Everything was done right and I got a great loaner. They also found some things I did not know about that needed fixing. More

by Bo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron Lyons
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Jan 08, 2025 -

Superstition Springs Lexus responded

Bo, we're thrilled to hear you had such a positive experience! It's great that our team could help you uncover those issues and provide a quality loaner. Your satisfaction is our priority, and we appreciate your feedback!

January 06, 2025

Good service and kept me posted during the process. The car was nice and clean afterwards! More

by KEVINCHRISTENSEN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Report | Print
Jan 07, 2025 -

Superstition Springs Lexus responded

Thanks for the great feedback, Kevin! We're thrilled to hear you had a positive experience and appreciated our communication. Keeping your car clean is a top priority for us. We look forward to serving you again!

January 06, 2025

Service was great! Staff member was friendly, attentive, and kind. I appreciated his friendliness too. More

by hochsprung22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Okolita
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2025 -

Superstition Springs Lexus responded

Thank you for your fantastic review! We're thrilled to hear that you had such a positive experience with our staff. Your kind words motivate us to keep providing excellent service. We look forward to welcoming you back soon!

January 06, 2025

The leadership is clean and pleasant. The set up of the waiting area helps for individuals to feel comfortable and to be able to do what they want, without bothering other people in the r More

by SUVMCC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Rogers
Report | Print
Jan 07, 2025 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback! We're thrilled to hear you enjoyed our welcoming atmosphere and design. Creating a comfortable space for everyone is important to us, and it’s great to know we hit the mark. Looking forward to seeing you again!

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