Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Surprise Ford
Surprise, AZ
590 Reviews
What Makes Surprise Ford a Leader in the Phoenix area?
Phoenix Ford buyers know there are many choices when it comes to purchasing a new car, truck or SUV, like the Ford F-150, Bronco, or Edge. So what makes Surprise Ford the leader in the Phoenix area? Perhaps it's our amazing selection of affordable new and used Ford cars; maybe it's our state-of-the art facilities and showroom; or maybe it's our great staff of sales, service and parts team members. If you ask us, we'd tell you it's a little bit of each of those things that make Surprise Ford the new leading Ford dealer in the Phoenix area.
Located in sunny Surprise, Arizona, Surprise Ford sells new and used Ford cars, trucks and SUVs, provides exceptional auto repair services and car maintenance, and offers a huge selection of OEM Ford parts. We pride ourselves on treating customers with the highest level of respect, fair prices and clean, well-maintained facilities. If you're in the market for a new or used Ford, or even a used car from other manufacturers like Honda, Nissan, Chevy, Buick, Hyundai, and more, don't hesitate to contact us or take a look at our massive online inventory.
As one of the newest Ford dealerships in Arizona, Surprise Ford shoppers will love our brand-new facilities and stunning showroom. Our car repair and maintenance center is sure to impress as well, with several repair bays and the newest diagnostic and repair equipment in the area, we'll get your car repaired right the first time. We employ some of the finest mechanics and technicians in the state, and each one is factory-trained and certified by Ford to ensure the highest level of quality in each repair or maintenance visit.
If you're looking for a new Ford dealer in Surprise or the Phoenix area, look no further! Surprise Ford's new facilities and winning team will impress you with professionalism, quality, and most of all, the fair deal you deserve. Take a look at our website and be sure to check out our affordable new and used cars, along with the other resources we offer. Please contact us with any questions you have - we can't wait to get to get to work for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 8:00 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 590 reviews
June 14, 2025
Laura was friendly, knowledgeable, professional, and very sweet. We walked in knowing what we wanted and she helped us out perfectly. We would recommend her to others for sales. Surprise Ford is a very very sweet. We walked in knowing what we wanted and she helped us out perfectly. We would recommend her to others for sales. Surprise Ford is a very clean and professional dealership. We are glad we stopped in June 6th. Thank you so very much! More
by joseph.faust
Verified CustomerEmployees Worked With
Laura Gomez, Bastian
June 10, 2025
Dealership was amazing , nice , good to work with , I really appreciate the help we got from Jose Montes !! He is such an amazing hardworking person !! really appreciate the help we got from Jose Montes !! He is such an amazing hardworking person !! More
by FATIMA.MANCILLAS
Employees Worked With
Jose Monte’
June 04, 2025
Great experience! We started looking for one specific vehicle and unfortunately it was gone. We then found a great deal on a Ranger. Nick, Octavio, and Jorge we all a We started looking for one specific vehicle and unfortunately it was gone. We then found a great deal on a Ranger. Nick, Octavio, and Jorge we all a pleasure to work with. More
by ben.ergish
June 03, 2025
Took some time, but we got the deal done after a few hours. We Will be back again. hours. We Will be back again. More
by JMAIHS2000
June 02, 2025
Juan F Marceleno, our sales representative and Jorge Beltran our Finance and Insurance manager we both extremely professional and knowledgeable. Beltran our Finance and Insurance manager we both extremely professional and knowledgeable. More
by RHW719
Employees Worked With
May 30, 2025
Kaylie, Jenna and Nikki helped us with the puchase of our Tremor. Our vehicle was clean and ready to go. Kaylie transferred our license plate to the Tremor and made sure it was ready to go. Both Jenna and Tremor. Our vehicle was clean and ready to go. Kaylie transferred our license plate to the Tremor and made sure it was ready to go. Both Jenna and Kaylie helped show us how to use features of the Tremor. The paperwork part of the process was made painless by Nikki and the way she had everything arranged and presented. All the people that helped us were 5 STAR!! More
by BILL NOE
May 20, 2025
I can’t say enough great things about Surprise Ford! I’ve now purchased two vehicles from them, and both experiences were absolutely top-notch. From start to finish, the team was professional, efficient I’ve now purchased two vehicles from them, and both experiences were absolutely top-notch. From start to finish, the team was professional, efficient, and truly customer-focused. A special shoutout to John Maczuga, my sales rep—he was outstanding! Friendly, knowledgeable, and made the entire process smooth and enjoyable. I also want to thank Bastin in the finance department, who got me in and out in record time without any hassle. I genuinely couldn’t be happier with my experience. Surprise Ford is simply the best, and I’ll definitely be back when it’s time for my next vehicle. Highly recommended! More
by mark_marrs
Employees Worked With
May 06, 2025
Camryn was an awesome salesperson! The whole experience ws very positive and she made it an enjoyable event for the family. Would definetly come back for new car. The whole experience ws very positive and she made it an enjoyable event for the family. Would definetly come back for new car. More
by rogers_johna
Employees Worked With
Camyrn Figuero
