Sutherlin Nissan of Orlando

Travis was professional, helpful, and the main reason I rated the service department at Sutherlin Nissan as high as I did. His customer service was excellent. However, the overall service process is ext rated the service department at Sutherlin Nissan as high as I did. His customer service was excellent. However, the overall service process is extremely slow and inefficient. I arrived at 7:15 AM for a simple transmission flush and it took about two hours. It also appeared that many technicians arrived closer to 8 AM even though service hours start at 7 AM. The process still involves a lot of unnecessary paperwork despite the dealership recently implementing a new computer system. I had to sign multiple documents, and even paying at the cashier took additional time due to more paperwork. Lastly, the waiting area could be much more comfortable. Some more comfortable seating would go a longer way. Overall, great service from Travis, but the service process itself needs improvement. More

Travis was amazing he was the reason I had total confidence thats the dealership would get the job done as promised, he went above and beyond to make sure every step was clear and understandable and confidence thats the dealership would get the job done as promised, he went above and beyond to make sure every step was clear and understandable and he’s the only reason I would consider buying another from that dealership location. I hope God and Nissian Blesses him with a Respectful raise asap. People like him need to be making $200k per year just because of the effort and attention and dedication to efficiency.ive dealt with a lot of dealerships with promises to repair and is was never ever this smooth. The entire team was amazing well done is all I can say and thank God For Travis. Much love and blessing keep up the good work. More

Travis was amazing and patient with me. He also worked with me and my budgeting and was able to upgrade into a new 2026 vehicle. He also worked with me and my budgeting and was able to upgrade into a new 2026 vehicle. More

Mark was extremely helpful, he gave great insight on the right car for me and he made the deal very quick and easy! right car for me and he made the deal very quick and easy! More

My service appt on 3/7 was not handled well at all, but when I came back Monday 3/9 Isaiah saw the service through and the correct fix was done. when I came back Monday 3/9 Isaiah saw the service through and the correct fix was done. More

This experience was efficient, effective, and everyone was very nice and accepting! Will definitely be back for any needs I have. was very nice and accepting! Will definitely be back for any needs I have. More

Claro directo y correcto información precisa completa buena persona gran tiempo en el negocio eficiente buena persona gran tiempo en el negocio eficiente More

They are friendly and professional, I would recommend them to anyone that needs to buy a car. them to anyone that needs to buy a car. More

I am a big fan of Sutherlin Nissan. I have bought my last four Nissan's from Sutherlin and I will most likely buy my next four from them too. I have bought my last four Nissan's from Sutherlin and I will most likely buy my next four from them too. More

It was a pleasure working with Kenny Wright. He was professional, well educated in the brand, and provided great service during and after the sale. He was professional, well educated in the brand, and provided great service during and after the sale. More