Sutherlin Volkswagen Lithia Springs

Due to driving to far back and forth to work, I was needing a car with great miles per gallon. I knew immediately that I had to buy a volkswagen. I went to Heritage Volkswagen and was taken care of pro needing a car with great miles per gallon. I knew immediately that I had to buy a volkswagen. I went to Heritage Volkswagen and was taken care of promptly. From the time I walked in to when I left, they were very attentive. I was able to obtain EVERTHING I wanted in my new diesel jetta. I refer this dealership to everyone I know. More

We told the salesman our price cap when we pulled on the lot. They sent us out in a car that had been totalled twice on carfax. OK, so it had been damaged before. It was ok now. When we got to the table to lot. They sent us out in a car that had been totalled twice on carfax. OK, so it had been damaged before. It was ok now. When we got to the table to pay cash for the vehicle, the price was raised about 30% over our cap. They wasted about an hour of time for me and my son. I was very disappointed in the apathy of the sales and general mgrs (father and son team). More

I recently purchased a vehicle at Heritage VW and was impressed with the service. My information was first taken over the phone which saved me some time. Then I received a call as I was promised in a tim impressed with the service. My information was first taken over the phone which saved me some time. Then I received a call as I was promised in a timely manner with very good news.When arrived Jeanette Johnson was ready for me to look at vehicles and was extremely patient with my indecisiveness.The whole process went smoothly.Every person I met at Heritage provided excellent service.Joe Brock answered all of my questions even when I asked the same questions several times.Joe called a couple of days after the purchase to know if everything was ok.When I was told that I was part of the VW family,I felt it because everyone was welcoming.I would recommend Heritage VW to anyone who is interested in purchasing a vehicle.The experience was great and I am enjoying my new Jetta. More

I CHOSE THIS DEALERSHIP,BECAUSE ALL THEIR USED CARS WERE LIKE NEW ONES ! I SAW NO LEMONS ON LOT....,AND THEIR WAS NO LEMONS ON STAFF,THAT I TALKED TO,EVERYONE THAT I TALKED TO ,FROM SALES PERSON TO FINANCIN LIKE NEW ONES ! I SAW NO LEMONS ON LOT....,AND THEIR WAS NO LEMONS ON STAFF,THAT I TALKED TO,EVERYONE THAT I TALKED TO ,FROM SALES PERSON TO FINANCING WERE COURTEOUS,AND ANSWERED ALL QUESTIONS. More

I felt very comfortable with purchasing from Heritage, everyone there was so nice and easy to work with.They are willing to work with you to find exactly what you want for the price you want to spend, whi everyone there was so nice and easy to work with.They are willing to work with you to find exactly what you want for the price you want to spend, which made it very easy to make my decision to buy for Heritage. I got a great deal and the perfect car for myself. I would tell everyone to purchase there next VW from Heritage. More

My overall experience with HeritageVW was excellent!! From the moment I walked through the door until the moment I drove away in my purchase, I felt no pressure to purchase. Dee Brock was especially help From the moment I walked through the door until the moment I drove away in my purchase, I felt no pressure to purchase. Dee Brock was especially helpful and understood my requirements. I will always recommend Heritage VW to anyone looking for a new or used car. More

I recently purchased my Pontiac G6 from Heritage VW. And I loved the whole experience! Everyone was extremely helpful and friendly and I have recommended Heritage to anyone that I know is looking for a car I loved the whole experience! Everyone was extremely helpful and friendly and I have recommended Heritage to anyone that I know is looking for a car. They don't just have Volkswagen's they have a variety of pre-owned vehicles that are in new condition. I will be purchasing my next car from them with out a doubt! More

I never thought an experience at a dealership could be so easy, pleasant and actually fun! Everyone in the dealership made it a personal experience for me, not just Joe Brock and Fernando Roberts. (Although easy, pleasant and actually fun! Everyone in the dealership made it a personal experience for me, not just Joe Brock and Fernando Roberts. (Although they were absolutely AMAZING!!) I had been to a few dealerships before VW and they couldn't get me financed. I was surprised how simple they made it look and how easy the process actually was for me. I was so happy I actually wanted to hug everyone there!! They also got me a really good interest rate and my payment wasn't bad either. I have never been to another dealership and had such a great experience! I would definitely send more people to them for car buying. More