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Swickard Acura of Thousand Oaks

Thousand Oaks, CA

4.9
59 Reviews
Call Dealership (805) 409-9116

3945 Auto Mall Drive

Thousand Oaks, CA

91362

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59 Reviews of Swickard Acura of Thousand Oaks

June 01, 2024

Had to have a car door lock switched and rekeyed due to vandalism and it draining the battery. They were the best prices and work done quickly. When I told them what Sherman Oaks Acura was charging, the More

by nikkimreed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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Helpful
May 31, 2024

Excellent servicee. Quick, Polite and no nonsense. They went above my expectations and were a pleasure to deal with. More

by Pseltz1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin was excellent
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Helpful
May 19, 2024

This service center is truly amazing. They’ve done the service good and definitely I have to mention the service advisor Petros pananyan who done everything smoothly More

by nishanthharikumar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Petros pananyan
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May 20, 2024 -

Swickard Acura of Thousand Oaks responded

Nishanth, we're delighted to know you had a great experience at our service center. Petros and the team at Swickard Acura of Thousand Oaks appreciate your kind words!

Helpful
May 14, 2024

Salesperson and manager are easy to work with. Very helpful and knowledgeable. Highly recommend this dealership. More

by Med
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nikita, Vivian and Owner
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May 14, 2024 -

Swickard Acura of Thousand Oaks responded

We're glad to know you had a positive experience with our team at Swickard Acura of Thousand Oaks! Your recommendation means the world to us. Safe travels in your new vehicle!

Helpful
May 13, 2024

Received very professional and excellent customer service from Sales Manager Amir Aghaty, Salesperson Aron Winer and finance professional Bahador Rabiei. This is my second lease from the same dealership. The More

by fears_studs0e
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amir Aghaty, Aron Wiener, Bahador Rabiei
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May 13, 2024 -

Swickard Acura of Thousand Oaks responded

We're delighted to know that our team at Swickard Acura of Thousand Oaks made your leasing process smooth and easy. It's great to have you back for a second lease! Thanks for sharing your experience with us, we appreciate it!

Helpful
May 11, 2024

I was at the dealership on time at 8:00 am. The system did not have my name but it was not a problem. I felt welcomed and helped. More

by Krob5292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Report | Print
May 13, 2024 -

Swickard Acura of Thousand Oaks responded

We're glad to know that despite the initial hiccup, you felt welcomed and assisted at Swickard Acura of Thousand Oaks. Thanks for your understanding and leaving us a review!

Helpful
May 06, 2024

Great customer service! Staff was very friendly and willing to work out a great deal. More

by perez.alfonso
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nikita
Report | Print
May 07, 2024 -

Swickard Acura of Thousand Oaks responded

Thank you for reviewing Swickard Acura of Thousand Oaks! It was so kind of you to share your experience.

Helpful
April 30, 2024

Great experience with service manager. Really nice and we're able to give me a detailed quote for scope of work and was done in a timely manner More

by chargerfanw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Report | Print
May 01, 2024 -

Swickard Acura of Thousand Oaks responded

We're glad to know you had a great experience with our service manager at Swickard Acura of Thousand Oaks! We always aim for detailed and timely work. Thanks for the review!

Helpful
April 28, 2024

Excellent place, well kept, clean, professional employees good customer service skills, beautiful service and excellent details. More

by georgegevark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Aguirre
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Apr 29, 2024 -

Swickard Acura of Thousand Oaks responded

George, we're delighted to hear you had a great experience at Swickard Acura of Thousand Oaks. Thanks for sharing your appreciation - it means the world!

Helpful
April 14, 2024

Chase was professional, helpful and provided excellent service with my Acura. I Will continue using their service. More

by lori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase
Report | Print
Apr 15, 2024 -

Swickard Acura of Thousand Oaks responded

Lori, it's great to know that Chase provided excellent service during your visit at Swickard Acura of Thousand Oaks. We look forward to seeing you again for future services!

Helpful
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