Back

Swickard Acura of Thousand Oaks

Thousand Oaks, CA

4.8
123 Reviews

3945 Auto Mall Drive

Thousand Oaks, CA

91362

Directions

By Type

123 Reviews of Swickard Acura of Thousand Oaks

August 26, 2025

Great staff and very attentive to my needs and my car needs. The new owner needs to allow for use of coupons, even expired ones. Regular service customers should get some kind of incentive to come back More

by mrashba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
Aug 27, 2025 -

Swickard Acura of Thousand Oaks responded

Thank you for sharing your feedback about our team! We also appreciate your suggestions and will be sure to pass them along to our team. We hope to welcome you back to Swickard Acura of Thousand Oaks down the road! Safe travels.

August 20, 2025

I always trust my car to them. The service is very professional. They are great. More

by Safram1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Aquirre, Chris White
Aug 22, 2025 -

Swickard Acura of Thousand Oaks responded

Thank you for your confidence in Swickard Acura of Thousand Oaks, and for your business. We are grateful to have you as a customer!

August 16, 2025

Excellent service & follow up by Gabriela. Addressed the issue and communicated with me as to how the original issue has been addressed. Very satisfied with my Service & dealing with Gabrie More

by MarkC
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriela
Aug 19, 2025 -

Swickard Acura of Thousand Oaks responded

Mark, thank you for sharing your feedback about Gabriela's service. We are proud to have her on our team. Our Service Team at Swickard Acura of Thousand Oaks will be here to assist with any needs in the future. Take care!

August 06, 2025

Gabriela Trevelin, thank you for the wonderful service experience. You are knowledgeable and very pleasant, you are awesome. I love my Acura! More

by Gwen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Kriger, Luis Ramos, Chris White
Aug 06, 2025 -

Swickard Acura of Thousand Oaks responded

Hi Gwen, it's great to hear you're loving your Acura and that Gabriela made your experience so smooth. We hope to welcome you back to Swickard Acura of Thousand Oaks in the future!

July 31, 2025

Gabby was my service agent. She was the best I’ve ever had. She was sensitive to my time, knowledgeable, quick to serve faster to please. More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriela
Jul 31, 2025 -

Swickard Acura of Thousand Oaks responded

Maria, thank you for sharing your positive feedback about Gabby! We agree - she is a valuable member of our team. We look forward to seeing you again at Swickard Acura of Thousand Oaks!

July 25, 2025

very beautiful facility, easy and professional process. very communicative. very good experience, would definitely recommend to other Acura owners! More

by sirius350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriella odin
Jul 28, 2025 -

Swickard Acura of Thousand Oaks responded

Thank you for recommending Swickard Acura of Thousand Oaks! We are delighted to hear that you had a seamless experience at our dealership. Safe travels, and we hope to see you back again down the road!

July 24, 2025

Hats off to Erik and Aaron for the excellent care and very good deal we received on a 2025 MDX lease. More

by Ricardino
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik and Aaron
Jul 24, 2025 -

Ricardino responded

MDX

Jul 25, 2025 -

Swickard Acura of Thousand Oaks responded

We're glad to hear Erik and Aaron could assist you with a great deal on your 2025 MDX lease! Thank you for choosing Swickard Acura of Thousand Oaks! Safe travels!

July 14, 2025

Excellent service with my advisor Frank. Everything went smoothly with my MDX recall items and brake fluid exchange. More

by michaellee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Aguirre
Jul 14, 2025 -

Swickard Acura of Thousand Oaks responded

This feedback makes our day! We will pass along your kudos to Frank. Thank you for trusting Swickard Acura of Thousand Oaks with your business and your vehicle.

June 29, 2025

Great experience and great service. Odin, from the service team, made the whole process seamless; very professional. The dealership is highly recommended More

by Ray h.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Odin
Jul 02, 2025 -

Swickard Acura of Thousand Oaks responded

We're so glad that Odin and the Swickard Acura of Thousand Oaks team provided outstanding service during your visit, Ray. Thank you for recommending us!

June 18, 2025

Great experience, friendly, helpful, and kept us up to date with the status of our vehicle. More

by Dianav_24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Aguirre
Jun 18, 2025 -

Swickard Acura of Thousand Oaks responded

Thank you so much, Diana. We appreciate your business here at Swickard Acura of Thousand Oaks.

1
...