Swickard Buick GMC of Thousand Oaks
Thousand Oaks, CA
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This dealership is horrible. The service advisors don’t understand what they’re talking about and cannot explain what was done on your vehicle. My car left with a dent also that The service advisors don’t understand what they’re talking about and cannot explain what was done on your vehicle. My car left with a dent also that was not there before I went. More
Carlos went above and beyond to get us the car we wanted. He stayed late and made sure we were all taken care of once the deal was done. He’s checked up on us even after our purchase to make sure we are happ He stayed late and made sure we were all taken care of once the deal was done. He’s checked up on us even after our purchase to make sure we are happy. Thank you Carlos! More
Things are worse now that before. I didn't receive a summary of the services performed, any recommendations, costs, billing, etc. Not even an odometer reading! I didn't receive a summary of the services performed, any recommendations, costs, billing, etc. Not even an odometer reading! More
The car buying process is always tiring and boring instead of exciting for me, so I didn't expect too much when I go this dealership, also it was even 70miles away from my place. I tried to give up g instead of exciting for me, so I didn't expect too much when I go this dealership, also it was even 70miles away from my place. I tried to give up going, but I just got there, and I got a new car the same day. The process was smooth and great; the salesperson had a good service mindset, too. Finally, I got the car which can carry me here and there for a while. I'm sure this dealership is worth trying. More
Had 45k service done with Arthur as my advisor and he was very helpful in determining what work was recommended and kept me updated throughout my he process. very helpful in determining what work was recommended and kept me updated throughout my he process. More
It’s a nice and clean dealership. The faculty are nice and helpful with information. There could have been more worker at the servicing side to get people in and out but it was still The faculty are nice and helpful with information. There could have been more worker at the servicing side to get people in and out but it was still good. More

