Swickard Toyota 101
Redwood City, CA
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Seems like prices went up for routine services. Also, I was not told/made aware of the new credit card fee-an additional 20.00+ for a 1200.00 bill. Seemed very excessive Also, charging over 200.00 Also, I was not told/made aware of the new credit card fee-an additional 20.00+ for a 1200.00 bill. Seemed very excessive Also, charging over 200.00 for the diagnostic To assess the cause of my complaint? My service advisor was good- no complaints about him More
I recently bought a new car from this dealership, and I couldn’t be happier with the experience! Mr. Sanjeev was absolutely amazing to work with. From the very beginning, he was patient, knowledgeable, and couldn’t be happier with the experience! Mr. Sanjeev was absolutely amazing to work with. From the very beginning, he was patient, knowledgeable, and genuinely cared about helping me find the perfect car. He explained every detail clearly, offered me the best deal, and made the entire process smooth and stress-free. I never felt pressured—just fully supported. Sanjeev went above and beyond to make sure I was completely satisfied and confident with my purchase. Thanks to him, I drove home in my brand-new car feeling thrilled and grateful. If you’re planning to buy a car, I highly recommend asking for Mr. Sanjeev — he’s one of the best salespeople I’ve ever met! More
Ordered RAV4 PHEV, arrived, prepped and great support/service at dealership. Jaime was great and helped highlight all the cool features! Thanks, Bob support/service at dealership. Jaime was great and helped highlight all the cool features! Thanks, Bob More
⭐️⭐️⭐️⭐️⭐️ 5/5 – Outstanding Experience with Zam! I recently purchased a brand-new 2026 Toyota Prius Nightshade, and I couldn’t be happier with the entire experience—thanks to Zam, my sales manage I recently purchased a brand-new 2026 Toyota Prius Nightshade, and I couldn’t be happier with the entire experience—thanks to Zam, my sales manager. From the moment I arrived, Zam was exceptionally professional, welcoming, and knowledgeable. He took the time to understand exactly what I was looking for and guided me through all the features, options, and new technology in the 2026 Prius with incredible expertise. Zam and Nazir answered every one of my questions thoroughly and patiently, ensuring that I fully understood everything before making my decision. What truly stood out was their genuine care for the customer—I never felt pressured, rushed, or uncertain. Instead, they made the entire process smooth, transparent, and enjoyable. Zam and Nazir went above and beyond to make sure I was completely satisfied with my purchase, and I truly appreciate their dedication and professionalism. Thanks to their outstanding customer service, I left feeling confident, happy, and excited about my new Prius. I’ll definitely be recommending Zam to friends, family, and anyone looking to buy a new vehicle. He’s a true asset to the dealership! More
I haven't purchased a car from this dealership since they acquired Toyota 101, but I am not please with how the new management is running the service department. Everytime I go in for a scheduled appt, there acquired Toyota 101, but I am not please with how the new management is running the service department. Everytime I go in for a scheduled appt, there's a long wait (10-40 minutes) before anyone starts to do the paperwork for the vehicle. More
My husband and I bought a new car for the first time in 19 years and Oceana (sales) and Abdullah (finances) were really amazing. Kind, understanding, patient, and honest. We were so stressed out about the 19 years and Oceana (sales) and Abdullah (finances) were really amazing. Kind, understanding, patient, and honest. We were so stressed out about the entire process but had a really great experience from beginning to end, thanks to Swickard Toyota! More
My Advisor Roldan Paran was very nice and went the extra mile to help me He explained everything very clear and advised what needed to be done at the time of my service appointment. He made sure extra mile to help me He explained everything very clear and advised what needed to be done at the time of my service appointment. He made sure the service was completed and I didn't have to wait very long. Thank You Roldan see you next year for my next Toyota service. Francesca McDonagh More



