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Swickard Toyota 101

Redwood City, CA

4.7
1,094 Reviews

386 Convention Way

Redwood City, CA

94063

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Showing 1,094 reviews

November 12, 2025

Seems like prices went up for routine services. Also, I was not told/made aware of the new credit card fee-an additional 20.00+ for a 1200.00 bill. Seemed very excessive Also, charging over 200.00 More

by Vfukuhar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roldan
Nov 13, 2025 -

Swickard Toyota 101 responded

Thank you for the feedback and for your kind words about our advisor. We understand your frustration regarding the credit card fee and diagnostic charges, and we apologize for any inconvenience. We will review these concerns internally and address them accordingly. Please don’t hesitate to reach out with any questions or if you would like to discuss this further. Thank you, Customer Experience Management customerexperience@swickard.com

November 04, 2025

I scheduled my Venza for service and the experienced was great, my service guy was amazing! More

by arpyhernando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudx Fieira
Nov 04, 2025 -

Swickard Toyota 101 responded

Thanks so much for taking the time to leave Swickard Toyota 101 a great review! Thank You, Customer Experience Management customerexperience@swickard.com

November 03, 2025

I recently bought a new car from this dealership, and I couldn’t be happier with the experience! Mr. Sanjeev was absolutely amazing to work with. From the very beginning, he was patient, knowledgeable, and More

by Ravindersingh11021987
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr Sanjeev
Nov 04, 2025 -

Swickard Toyota 101 responded

Congratulations on your new car, Ravinder! We're delighted to hear how helpful and knowledgeable Sanjeev was throughout the process. We truly appreciate your recommendation and this wonderful feedback. Thank you for choosing Swickard Toyota 101, enjoy the ride! Thank You, Customer Experience Management customerexperience@swickard.com

October 27, 2025

Ordered RAV4 PHEV, arrived, prepped and great support/service at dealership. Jaime was great and helped highlight all the cool features! Thanks, Bob More

by bbart28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Renderos
Oct 28, 2025 -

Swickard Toyota 101 responded

Hi Bob - We are excited to hear that Jaime and the team provided thorough support during your RAV4 PHEV purchase. Thank you for choosing Swickard Toyota 101! Thank You, Customer Experience Management customerexperience@swickard.com

October 21, 2025

⭐️⭐️⭐️⭐️⭐️ 5/5 – Outstanding Experience with Zam! I recently purchased a brand-new 2026 Toyota Prius Nightshade, and I couldn’t be happier with the entire experience—thanks to Zam, my sales manage More

by Farzin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nazir , Zam Bales
Oct 22, 2025 -

Swickard Toyota 101 responded

Farzin, thank you for sharing your outstanding review with us! We are thrilled to hear that Zam and Nazir went above and beyond to ensure a smooth, transparent, and enjoyable car-buying experience at Swickard Toyota 101. We truly appreciate your recommendation and hope to see you again down the road. Enjoy your new 2026 Toyota Prius Nightshade and welcome to the Swickard family! Thank you, Customer Experience Management customerexperience@swickard.com

October 15, 2025

Very efficient service. I opted to wait for my service to be done, and was not disappointed in my wait time. much appreciated. More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudx Friera
Oct 16, 2025 -

Swickard Toyota 101 responded

Hi Nancy, we're glad to know you had a timely and efficient service experience at Swickard Toyota 101. Thank you for choosing us! Safe travels!

October 14, 2025

I haven't purchased a car from this dealership since they acquired Toyota 101, but I am not please with how the new management is running the service department. Everytime I go in for a scheduled appt, there More

by Dan
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
my service advisor wasn't listed
Oct 15, 2025 -

Swickard Toyota 101 responded

Dan, we aim to provide prompt and efficient service, and I'm disappointed to see that we've missed the mark during your visits. We value your feedback as it helps us improve our processes. I'd like to better understand what happened here so we can correct any issues moving forward - would you consider giving me a call? Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

October 13, 2025

Excellent follow-up, matched as requested, straight forward pricing and explanations, very pleasant team members. More

by michael.kales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rose Chan, Abdullah Masoodi, , Adam Raines
Oct 15, 2025 -

Swickard Toyota 101 responded

Hi Michael! We're delighted to hear about your excellent experience with the team at Swickard Toyota 101. We hope to see you again down the road!

October 10, 2025

My husband and I bought a new car for the first time in 19 years and Oceana (sales) and Abdullah (finances) were really amazing. Kind, understanding, patient, and honest. We were so stressed out about the More

by Stephanie Lucianovic
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oceana and Abdullah
Oct 14, 2025 -

Swickard Toyota 101 responded

Hi Stephanie, we're delighted to hear that Oceana and Abdullah made your first car-buying experience in 19 years smooth and stress-free at Swickard Toyota 101. Congratulations on the new car, and thank you for choosing us!

October 09, 2025

My Advisor Roldan Paran was very nice and went the extra mile to help me He explained everything very clear and advised what needed to be done at the time of my service appointment. He made sure More

by fml49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolan Paran
Oct 10, 2025 -

Swickard Toyota 101 responded

Francesca, we're delighted to hear about your positive experience with Roldan! It's great to know he provided clear explanations and efficient service. Thank you for choosing Swickard Toyota 101, and we look forward to assisting you again next year! Safe travels!