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Swope Nissan

Elizabethtown, KY

4.1
67 Reviews

1100 N. Dixie Hwy

Elizabethtown, KY

42701

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Showing 67 reviews

August 28, 2025

I brought my 2022 Murano for the CVT service and oil change. I was informed I needed front and rear brakes they were able to get everything completed same day. Sara and Amanda went above and beyond to h More

by Kidsuniverse2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Cutts
Aug 31, 2025 -

Swope Nissan responded

Kidsuniverse2019, reviews like this give us motivation and help us ensure we provide high-quality care.

August 28, 2025

Happy to see a good spirited fella working in nissan service. Mr Dameyon Clark took good care of my Murano and his customer service is definitely five stars More

by God Follower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dameyon Clark
Sep 01, 2025 -

Swope Nissan responded

God Follower, reviews like this give us motivation and help us ensure we provide high-quality care.

August 28, 2025

Clark was a pleasure to work with! He explained everything my Pathfinder needed on today’s visit and what would be needed on the next visit. Definitely trust this dealership and love t More

by Pathfinder owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dameyon Clark
Sep 01, 2025 -

Swope Nissan responded

Hi Pathfinder Owner, thank you for taking the time to leave a review for us at Swope Nissan, Llc. We're happy we could meet your expectations!

August 28, 2025

Came in a couple of days ago with an unexpected flat tire. There were a couple new faces when I walked in. I did eventually see Miss Amanda, assuming she’s been promoted, but happy to see her, coming in More

by God Follower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
D Clark
Sep 01, 2025 -

Swope Nissan responded

Hi God Follower, thank you for taking the time to leave a review for us at Swope Nissan, Llc. We're happy we could meet your expectations!

August 15, 2025

Amanda always takes good care of me and my family when we come in for service. She goes above and beyond to make sure we leave happy. I give Amanda and Swope Nissan FIVE STARS More

by God Follower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Williams
Aug 16, 2025 -

Swope Nissan responded

Hi God Follower, thank you for taking the time to leave a review for us at Swope Nissan, Llc. We're happy we could meet your expectations!

August 14, 2025

Where do I begin. .. Starr and Amanda are hands down best service staff to work with. They go above and beyond for their customers. They even bought me a Nissan hat! More

by ron_riggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Starr
Aug 16, 2025 -

Swope Nissan responded

Ron_riggs, thank you so much for the positive review!

August 13, 2025

I had my car serviced at Nissan Sara,Amanda and Clark were all very nice they had my car pulled in and out very Quickly best service ever thank you all for a great job!!! More

by Cdbob0802
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Cutts
Aug 16, 2025 -

Swope Nissan responded

Hello Cdbob0802, thank you; we appreciate your feedback!

August 13, 2025

Amanda Williams is one of the most helpful, courteous, and customer service oriented individuals you could ever encounter. Takes care of me and my families needs with our vehicles each and every time!!” More

by makeba.dickerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Williams
Aug 16, 2025 -

Swope Nissan responded

Hi Makeba.dickerson, thank you for taking the time to leave a review for us at Swope Nissan, Llc. We're happy we could meet your expectations!

August 09, 2025

Rude customer service, questions weren’t answered, car wasn’t ready when I was told it would be, was never notified of the delay, cost of service was more than I was told it was going to be due to some “h More

by Unhappy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I dealt with service department - Sara CUTTS mainly
Aug 11, 2025 -

Swope Nissan responded

Unhappy Customer, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory.

July 25, 2025

Worst experience I’ve EVER had! Give you 1 quote then when you’re in person it changes! “Oh, I made a mistake!” More

by rnkimhoward
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Derek Klein
Jul 28, 2025 -

Swope Nissan responded

Thank you so much for sharing your thoughts. We always want your experience to be a positive one, so we worked to provide a variety of quotes with different down payments and protection plans based on your requests. To help out even more, we added extra value to your trade to lower your overall cost. We were glad to honor our 3-day exchange policy and get you into the higher trim and color you really wanted. We’re sorry your new car wasn’t detailed before you left—since it was later in the evening, our detail shop had already closed, but we’re happy to take care of that for you anytime. Also, we want everyone to feel welcome here—complimentary drinks are always available whether you’re here for service, shopping for a car, or just looking around. Your feedback truly helps us get better, and we appreciate you taking the time to share it!

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