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Symdon Motors - Service Center

Mount Horeb, WI

4.7
525 Reviews
Call Service Center (608) 957-8852

525 Reviews of Symdon Motors - Service Center

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August 09, 2025

They explained the service needed and future service that probably will be needed very well and how to minimize the cost More

by grweina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2025 -

Symdon Motors responded

Thanks for this thoughtful review! Part of building trust with our customers is being honest and upfront about what their vehicle needs, or will need in the future, and part of taking care of them is making sure they can get the best value for their dollar. We appreciate that you saw that and shared it!

August 08, 2025

It has changed a bit since the group of people that retired left. I realize that there is a learning curve for new people, but the customer respect needs improvement. We used to be greeted with a welco More

by ISABELLA242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Rizzo
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2025 -

Symdon Motors responded

Hi, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Symdon Motors, INC. (608) 437-5555

August 04, 2025

Fix a leaky tire as I was driving by the dealership (thankfully). They got it fixed right away at no charge. Amazing! More

by strycharbj10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2025 -

Symdon Motors responded

We are glad we could help! Thank you again for choosing Symdon Motors, INC. and we hope to see you again.

July 22, 2025

good to work with highly recommend them for your service needs and questions about vehicles. More

by stanley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Luitjens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2025 -

Symdon Motors responded

We love to hear this! We strive to take good care of our customers and to answer all of their questions. Thanks for the great review and for choosing Symdon Chevrolet of Mount Horeb!

July 22, 2025

Responds to needs . Does good work.Easy to contact for service and auto care.Close to home. More

by TURNIP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela McCully
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Jenkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Nothdorf
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2025 -

Symdon Motors responded

Thanks for the positive review! We are glad we meet your expectations, and we are grateful you continue to trust Symdon Chevrolet of Mount Horeb for your automotive needs. We'll see you next time!

July 19, 2025

Fast service and friendly service. Always like coming to Symdon for my oil change. Highly recommend. More

by JANELLER814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela McCully
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Nothdorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2025 -

Symdon Motors responded

Thanks so much for the positive review! Hearing that our commitment to a great experience brings you back here makes us proud. We appreciate you!

Jul 23, 2025 -

Symdon Motors responded

Thanks so much for the positive review! Hearing that our commitment to a great experience brings you back here makes us proud. We appreciate you!

July 13, 2025

Took three weeks to get in to get an oil change. They rotated my tires when I didn’t ask them to do that. More

by darlington1973
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shaun Rizzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2025 -

Symdon Motors responded

We are so sorry to hear you had a less-than-stellar experience with Symdon Chevrolet of Mount Horeb. For a while, we were short a technician, so wait times were longer than we ever want them to be, but we are now fully staffed and back to our usual wait time of about a week (sometimes less) to get in for an oil change. As for the tire rotation, there may have been some miscommunication on our end, as we typically don't do tire rotations without prior approval. Our service manager has spoken with the service advisors to make sure communication is clear going forward, and if, at the time of service, you are ever unhappy with the service you receive, let her know. We all want our customers to leave happy with the level of service and communication. You can call 608.437.5555 and ask for Emily, our service manager, if you have any additional questions or concerns, and thank you for letting us know about this issue.

July 09, 2025

Great place to get an oil change! Super customer communication, ease of making an appointment. More

by Sharman Moen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2025 -

Symdon Motors responded

Sharman, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

June 27, 2025

Friendly courteous helpful will summarize the way this dealership takes care of their customers from what I've seen More

by victomhell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Nothdorf
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Rizzo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2025 -

Symdon Motors responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

June 22, 2025

Levi and Emily were very helpful and understanding when it came to figuring out what the humming noise from my vehicle was. The service techs took the time to figure it out and replace the bearings. The se More

by khoward1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levi, Emily, Cindy Higgins-Regan
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Jul 02, 2025 -

Symdon Motors responded

We're happy you found our staff to be so supportive during your experience here at Symdon Motors, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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