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Symdon Motors - Service Center

Mount Horeb, WI

4.7
525 Reviews

525 Reviews of Symdon Motors - Service Center

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June 06, 2025

They had my truck for three days to complete warranty work and I finally received a call from the cashier folks in service that my vehicle was ready but they couldn’t speak to all that was done. Would ha More

by KKMS25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean did not call me back with work completed.
Jun 26, 2025 -

Symdon Motors responded

Thank you for reaching out to us. Here at Symdon Chevrolet of Mount Horeb, we strive to communicate in a clear and timely manner with all of our customers, though we are human and make occasional mistakes. After speaking with our Service Manager, Emily, if this is the customer she believes it to be (it is hard to match up user names and customer names sometimes, as we are a busy shop) it sounds like we completed your warranty work as soon as the part came in, which sometimes takes a few days, or longer if there is a backlog, and she personally called you back once it was completed. We do have 6 GM Certified Master Technicians, one with a World Class rating, all of whom are able to do technical engine repair, though there are certain highly specialized jobs that one or two of them truly excel at, and when one of those particular jobs comes up, we try to make sure the right tech takes the job. Service departments around the area are very busy right now, but I do promise you, we are making every effort to take the best possible care of our customers. If any of your concerns was not addressed, or if you have further concerns, we want to make sure you are heard and assisted, and our Service Manager Emily is here Monday-Friday. She can be reached at 608.437.5555.

June 06, 2025

I want to give a HUGE Thank you to Symdons of Mount Horeb. I was on the hwy close to their shop about 2:25pm when I heard a 'sssshhhhthumpthump' I stopped and found a 'nail' in the back tire. I calle More

by Jane
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Higgins-Regan
Jul 01, 2025 -

Symdon Motors responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Symdon Motors, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 17, 2025

A friendly and knowledgeable staff. All communication was professional, easy to understand and complete. My vehicle was ready when they said it would be ready. More

by customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Heaton
Jul 02, 2025 -

Symdon Motors responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Symdon Motors, INC.! Feel free to reach out to us if you need anything. Have a wonderful day.

May 07, 2025

Friendly, efficient, courteous. I will not hesitate to give the rest of the organization my business. More

by KOLOSKD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan, Body Repair Shop Staff
Jul 02, 2025 -

Symdon Motors responded

Your wonderful feedback and rating mean a lot to us. We sincerely value your business and look forward to your next visit!

April 28, 2025

Polite and professional service from the time of making the appointment to dropping off the vehicle for service,and picking up a rental car, and picking up my vehicle when complete. More

by paul.rhyner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke?, Emily, Cindy Higgins-Regan, Jack Regan
Jul 02, 2025 -

Symdon Motors responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 16, 2025

They delivered like and when they said they would. Very good experience and great work. More

by BOHLFAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Higgins-Regan, Jack Regan
Jul 03, 2025 -

Symdon Motors responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Symdon Motors, INC. and we hope to see you again soon!

April 09, 2025

Bought a 2025 equinox love it and got a good trade in. Would recommend to.anyone More

by CAMHYNEK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela McCully
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Boczkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Symdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy Higgins-Regan, Jack Regan
Jul 02, 2025 -

Symdon Motors responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Symdon Motors, INC. and we hope to see you again soon!

April 09, 2025

Thank you for getting us in on short notice. You are awesome!! We didn't see LeeAnndra there that day, but she has helped us so much in the past and very much appreciated!! More

by HEFTYTAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LeeAnndra, Cindy Higgins-Regan, Jack Regan
Jul 02, 2025 -

Symdon Motors responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

March 30, 2025

Cindy and her entire staff show every time the customer is first when it comes to service, I highly recommend this dealership for your purchase and service! You really won't find a better place to do busin More

by gdisch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Higgins-Regan
March 24, 2025

We have worked with Symdom several times and they have always been easy to work with, timely and professional. More

by BRITTAEILEEN
Recommend Dealer
Yes
Employees Worked With
Jack Regan
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