Tacoma Subaru
Tacoma, WA
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TR was great to work with. Had a great understanding of the cars we wanted to see and had options to see the differences between. Made car looking and buying an easy/stress f Had a great understanding of the cars we wanted to see and had options to see the differences between. Made car looking and buying an easy/stress free process. More
Excellent, yes, from start to finish. Crystal Howell sold us our Outback today and it was a wonderful experience from the start. Can I give her 6 Stars? She really knows her produ Crystal Howell sold us our Outback today and it was a wonderful experience from the start. Can I give her 6 Stars? She really knows her product and she conveys her knowledge well! She's friendly, a real person. Trustful. The whole experience was grand! Thank you! I'll send friends and I'll be back. More
Excellent help from walking in the door to driving off of the lot with our new car. Our entire visit was pleasant and our time and input was at the forefront. We dealt with Stephen Hammes, a great guy and ve the lot with our new car. Our entire visit was pleasant and our time and input was at the forefront. We dealt with Stephen Hammes, a great guy and very knowledgeable. We finished our siging with Eric. Very excited about our car. This was our best vehicle purchase ever! More
From my first visit to my final purchase, my experience at Tacoma Subaru was outstanding! Jacob’s professional yet personable demeanor made the entire process smooth and enjoyable. Rather than being a p at Tacoma Subaru was outstanding! Jacob’s professional yet personable demeanor made the entire process smooth and enjoyable. Rather than being a pushy salesman, Jacob took the time to listen and thoroughly answer my questions during two test drives. He was patient and understanding as I deliberated over my final color choices, never rushing me through the decision-making process. Over the course of a week, Jacob checked in periodically, providing support and answering any additional questions. Even after I purchased my Crosstrek, he followed up to ensure everything met my expectations—honestly, everything exceeded them! While most of my interactions were with Jacob, I’d be remiss if I didn’t acknowledge the exceptional service from New Car Sales Manager Mike and Subaru Star Delivery Specialist Shelby. A huge thank you to the entire team for going above and beyond! More
New to Subaru. Brought car in to get accessories installed and service was timely and well done. First impression of the service department is positively positive! Brought car in to get accessories installed and service was timely and well done. First impression of the service department is positively positive! More
Thinking a new car was out of my reach, I spent months looking at used cars. Was ready to buy a used Mazda when my son dragged me to this dealership. Was very skeptical, but looked around a bit. Todd came looking at used cars. Was ready to buy a used Mazda when my son dragged me to this dealership. Was very skeptical, but looked around a bit. Todd came out to help us and I was surprised to learn a new Subaru was only a couple thousand more than used! I am prone to panic and analysis paralysis, but Todd was patient and helped me through the jungle of trims and options. Of course I panicked and went to a Honda dealership and checked out a couple there. Was giving a CRV and an HRV serious consideration, but again my son said to go back and drive the Forester, which I had dismissed earlier as too big. When Todd said I had to go with what will make me happy, I knew he wasn't just after a sale. I did try the Forester, and after the CRV, the Forester just felt more welcoming. Todd took me through the entire nerve-wracking but scary-easy purchase process. If you want to be treated fairly and honestly, want a no-pressure sales rep, ask for Todd! My son drives a hard bargain, and I think Todd got everyone in the dealership involved. Between him and my son, I know I got the best deal and am very happy with my Forester. Thank you, Todd! Appreciated your patience. Will definitely refer friends and family to you. Cheers! More
I had brake inspection done because another competitor told me my brakes were worn and needed replacing so I took it to my local dealership and they said my brakes were fine. I appreciate the honesty in w told me my brakes were worn and needed replacing so I took it to my local dealership and they said my brakes were fine. I appreciate the honesty in which they have. More

