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Tampa Honda
Tampa, FL
1,072 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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December 24, 2025
I am a single mother with two children under the age of two. My vehicle was totaled in a six-car accident, leaving me in urgent need of reliable transportation. I have been working directly with finance ma two. My vehicle was totaled in a six-car accident, leaving me in urgent need of reliable transportation. I have been working directly with finance manager Luis Hermida to lease a 2025 Honda Accord. Throughout this process, I was actively working with Mr. Hermida to finalize the lease documentation in good faith. At his request, I coordinated with State Farm and Assurant GAP to obtain the GAP claim number and current claim status. He is aware that I have made repeated, documented attempts to obtain this information. I even attempted to arrange a joint call with an Assurant GAP supervisor to ensure all parties had accurate information and to resolve the matter efficiently. Instead of clear communication or cooperation, my calls and messages were ignored. After days of no response, I received a text stating that the vehicle would be picked up and the leasing contract rescinded. Threatening vehicle removal or contract rescission while a customer is actively complying with requested documentation reflects aggressive, coercive, and improper business practices. This conduct demonstrates poor customer service, lack of transparency, and a failure to act in good faith. The use of intimidation rather than communication caused unnecessary stress during an already difficult situation and is unacceptable. I am requesting formal review and resolution from Tampa Honda’s General Manager. If this matter is not addressed promptly and professionally, I am prepared to file a formal complaint with the Florida Attorney General’s Office regarding these business practices. Deeply disappointed. On behalf of K. Richburg More
by tiffanyrichburg1
Employees Worked With
Luis Hermida
December 07, 2025
ABOMINABLE. They verbally agree to one thing and put something totally different on the contract. We paid $20,000 more than they agreed, at a rate of interest 2. They verbally agree to one thing and put something totally different on the contract. We paid $20,000 more than they agreed, at a rate of interest 2.5 points higher than they promised, They put on a bunch of fees and crap that they never told us about.. We were stupid because we were exhausted and wanted the car. They showed us only where to sign on the IPad, but never showed us the contract details. DO NOT GO HERE More
by MATEO
Employees Worked With
NOT LISTED
December 06, 2025
The gentleman were patient and ensured I got something that matched my lifestyle and budget. I left feeling happy and content in my new ride. that matched my lifestyle and budget. I left feeling happy and content in my new ride. More
by Michelle M.
Employees Worked With
Luis Vizcarrondo
December 02, 2025
I was looking for a new car first I visited the Honda dealer on Wesley Chapel after 20 minutes I left this is when Anthony from Tampa Honda calI me and he said I know you’re looking for new car because dealer on Wesley Chapel after 20 minutes I left this is when Anthony from Tampa Honda calI me and he said I know you’re looking for new car because they already pull your credit on the other Honda dealer we can beat their price at least $1000 can you stop by the dealer, after few hours a salesman name D’Angelo call me and told me to stop at the dealer I when we got there we got into new 2025 Honda Pilot Black edition i. Our deal we had the dealer to pay off our remaining balance of $10100 to Campus USA our finance was Matthew, your dealership informed me that the payoff for the BMW X5 would take 10 days. Upon further inquiry, I was then advised it would take 20 days. We are now 25 days into this matter. I have not encountered such delays with any other dealership regarding the payoff of a trade-in vehicle, having purchased approximately 15 cars before visiting your establishment. I am concerned that these delays, which appear to be at your dealership's discretion, may negatively impact my credit. I been in contact with the salesman and finance guy asking for the GM to give a call and no one call me More
by Pablo
Employees Worked With
Anthony, Justin, D’ Angelo, Matthew
November 24, 2025
Eloy went above and beyond! I couldn’t believe how he accommodated everything I needed! Looking forward to bringing my son soon for his 1st purchase! I couldn’t believe how he accommodated everything I needed! Looking forward to bringing my son soon for his 1st purchase! More
by munozyasmin086
Employees Worked With
Eloy
