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Tanner Motors

Brainerd, MN

Overview
Employees
Reviews
Vehicles
4.6
1,222 Reviews
We offer first-rate Dodge, Chrysler, RAM and Jeeps. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers in Minnesota, but as a tenacious spirit dedicated to getting the flexible terms you deserve.
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620 W Washington St

Brainerd, MN

56401

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Showing 1,222 reviews

February 08, 2026

Did not properly undercoat truck blamed it on me not understanding what they ment by undercoat More

by Nathaniel.deshayes
Recommend Dealer
No
Employees Worked With
No
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Feb 09, 2026 -

Tanner Motors responded

Nathaniel, We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. Our goal is always to be clear and transparent about the services we provide. For used vehicles with higher mileage, our undercoating service is intended primarily for sound dampening and noise reduction rather than long-term corrosion protection, and we regret if expectations were not clearly aligned. Glen, our Service Manager, has attempted to reach out to discuss your concerns. At this time, we do not see undercoating listed on the repair order, and the service advisor does not recall a request for that service. That said, we would very much like the opportunity to gather more information and review this further. Please contact Glen at 218-829-3597 so he can better understand the situation and work toward a resolution. We value your feedback and appreciate the opportunity to clarify and address your concerns. Thank you Team Tanner

February 07, 2026

I got my car in quickly and they finished the work even quicker. Elliott provided great service. More

by CUTTER4010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elliot Barg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2026 -

Tanner Motors responded

Cutter4010 Quick! Great Service! Good to hear that Elliott took good care of you! Always here to help! Thank you Team Tanner

January 31, 2026

Trapper Holden in the service department did an exceptional job in keeping me updated on the extensive repair process, including working with the warranty company to ensure all protected items were More

by JKL54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trapper Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2026 -

Tanner Motors responded

JKL54 Thanks for the kind words for Trapper and the 5 star review. Trapper will tell you that working with the warranty company is a full time job most days, but he loves his job and is great at it! Hopefully we see you in the future, and know we are always here to help. Thank you Team Tanner

January 29, 2026

Very helpful and knowledgeable helped me get my dream truck and all the extras I wanted added on to it for a great price More

by ADAHLHEIM1979
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2026 -

Tanner Motors responded

Adahlheim1979 Great to hear you got your Dream Truck!! so awesome to hear! congrats and enjoy! Team Tanner

January 29, 2026

They misdiagnosed a brake issue. Was told I needed a brake caliper, which turned out to be wrong. I took my vehicle to a different location and got the correct repair. More

by DADOF538
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trapper Holden
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2026 -

Tanner Motors responded

Thank you for taking the time to share your feedback. We’re sorry for the frustration this situation caused and understand how inconvenient it is to deal with a diagnosis that didn’t resolve the concern. Our service advisors, including Trapper, work closely with our certified technicians and rely on their inspections and diagnostics to recommend repairs. While every diagnosis is made with the best information available at the time, we regret that this did not ultimately address your concern. We appreciate you bringing this to our attention and apologize for the inconvenience. If you’d like to discuss this further, we’d welcome the opportunity to review your visit and see how we can improve moving forward. I have shared this information with Trapper and our Service Manger requesting that it is discussed with all involved. Thank you again for taking the time Team Tanner

January 15, 2026

Elliot in the Service Department was great to work with! Listened and took care of all my concerns. More

by cjones97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elliot Barg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2026 -

Tanner Motors responded

We love to hear about the great customer service provided by our service team especially Elliot! Thank you Team Tanner

January 11, 2026

Great people to work with! ! Every vehicle we have purchased has been through Tanner!!! Thanks!! More

by barkers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Rasinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Ottem
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Jan 12, 2026 -

Tanner Motors responded

Thanks for the positive words! we will pass it on to Dan and Chad!!Thanks again Team Tanner!

January 05, 2026

Unresolved check engine light after waiting 2 weeks for an appointment. They were all too willing for me to go elsewhere for a warranty fix on a brand new vehicle. And of course they couldn’t fix it. More

by castlefam4
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Elliot Barg
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2026 -

Tanner Motors responded

Thank you for taking the time to share your experience. We apologize for the frustration you encountered with your check engine concern, especially after waiting for an appointment on a new vehicle. That is certainly not the experience we aim to provide. Warranty-related concerns can sometimes require coordination with the manufacturer, but we regret if our communication came across as dismissive or unhelpful. Our intent is always to guide customers to the fastest and most effective resolution, not to pass responsibility. We would appreciate the opportunity to review this situation further and see if there is anything we can do to assist. Please contact our service management team directly so we can better understand what occurred and work toward a resolution. Thank you for bringing this to our attention.

January 04, 2026

Great counter service and excellent on time service work on the exhaust manifold. Thank you. More

by DRH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elliot Barg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2026 -

Tanner Motors responded

Thank you for the 5 star review for Tanner Motors Service Dept and Elliot! looks like we need to work on the Time, and Communication I will pass this on to the service Manager.

January 03, 2026

Tanner Jeep Service center was easy to work with to get an appointment. Actual Service time was reasonable, waiting area was clean with good coffee and snacks. Pricing was what you would expect at any de More

by rlgoettl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elliot Barg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2026 -

Tanner Motors responded

Thank you for taking the time to share your experience. We’re glad to hear scheduling was easy, the service was completed in a timely manner, and that you found our waiting area comfortable. We also appreciate your understanding of OEM pricing and are happy to know you felt the value and quality of the work met your expectations. We look forward to seeing you again for your next service visit and appreciate your continued trust in Team Tanners.

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