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Tanner Motors

Brainerd, MN

4.7
1,216 Reviews
We offer first-rate Dodge, Chrysler, RAM and Jeeps. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers in Minnesota, but as a tenacious spirit dedicated to getting the flexible terms you deserve.
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620 W Washington St

Brainerd, MN

56401

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Showing 1,216 reviews

January 11, 2026

Great people to work with! ! Every vehicle we have purchased has been through Tanner!!! Thanks!! More

by barkers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Ottem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Rasinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2026 -

Tanner Motors responded

Thanks for the positive words! we will pass it on to Dan and Chad!!Thanks again Team Tanner!

January 05, 2026

Unresolved check engine light after waiting 2 weeks for an appointment. They were all too willing for me to go elsewhere for a warranty fix on a brand new vehicle. And of course they couldn’t fix it. More

by castlefam4
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Elliot Barg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2026 -

Tanner Motors responded

Thank you for taking the time to share your experience. We apologize for the frustration you encountered with your check engine concern, especially after waiting for an appointment on a new vehicle. That is certainly not the experience we aim to provide. Warranty-related concerns can sometimes require coordination with the manufacturer, but we regret if our communication came across as dismissive or unhelpful. Our intent is always to guide customers to the fastest and most effective resolution, not to pass responsibility. We would appreciate the opportunity to review this situation further and see if there is anything we can do to assist. Please contact our service management team directly so we can better understand what occurred and work toward a resolution. Thank you for bringing this to our attention.

January 04, 2026

Great counter service and excellent on time service work on the exhaust manifold. Thank you. More

by DRH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elliot Barg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2026 -

Tanner Motors responded

Thank you for the 5 star review for Tanner Motors Service Dept and Elliot! looks like we need to work on the Time, and Communication I will pass this on to the service Manager.

January 03, 2026

Tanner Jeep Service center was easy to work with to get an appointment. Actual Service time was reasonable, waiting area was clean with good coffee and snacks. Pricing was what you would expect at any de More

by rlgoettl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elliot Barg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2026 -

Tanner Motors responded

Thank you for taking the time to share your experience. We’re glad to hear scheduling was easy, the service was completed in a timely manner, and that you found our waiting area comfortable. We also appreciate your understanding of OEM pricing and are happy to know you felt the value and quality of the work met your expectations. We look forward to seeing you again for your next service visit and appreciate your continued trust in Team Tanners.

January 01, 2026

Elliott is always great! Very knowledgeable and customer focused! Always appreciate the friendly service and support More

by rlee12509
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elliot Barg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2026 -

Tanner Motors responded

Great to hear Elliot was great as always, and customer Focused! we appreciate you thank you for your continued support Team Tanner

December 28, 2025

Been very accommodating with our needs, and explained what needed to be done. Polite staff. More

by DEBIPETERSEN28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elliot Barg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2026 -

Tanner Motors responded

Explaining and accommodating! Great to hear. we are always here if you need us Team Tanner

December 21, 2025

Elliot is always putting the customer first and making sure the vehicle service is done right the first time. He is definitely an asset to your service department! More

by jeffjanegeorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elliot Barg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2025 -

Tanner Motors responded

Service Done Right, Customer service top notch, Great Thank you Team Tanner

December 21, 2025

I’m rating this service center 2 stars mainly because of the cost of services. I was charged $790 for an oil change, fuel filter change, and tire rotation on my 2024 Ram 3500. I just had the exact same serv More

by ktoscarson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Dec 23, 2025 -

Tanner Motors responded

Thank you for taking the time to share your feedback. We are very sorry to hear about your experience and understand why the cost and follow-up left you feeling frustrated and disappointed—especially after such a significant investment in your Ram 3500. While dealership pricing can be higher due to OEM-specific parts, factory-trained technicians, and equipment required for newer heavy-duty models, we clearly fell short in explaining the value of the services performed and setting proper expectations. Being told “that’s just the going rate” is not the level of communication or transparency we strive to provide, and we apologize for that. Your concerns regarding the tire pressures after the rotation and the protectant package you purchased are also troubling. Both should have been handled with greater attention to detail and follow-through. That is not the experience we want any customer to have, particularly one who has trusted us with a premium vehicle purchase. We would appreciate the opportunity to review your invoice, address the tire pressure concern, and discuss the protectant coverage you referenced to ensure nothing was missed. Please reach out to our Service Manager directly at the dealership so we can look into this personally and work toward a resolution. Thank you again for your honest feedback. We take it seriously and will use it to improve our processes and communication moving forward. Jeremy Ryder Tanner Motors Marketing/Internet Manager

December 14, 2025

Great to deal with. Service on my vehicle was done efficiently and on time. I was provided with a courtesy vehicle when one was available. More

by KURTSCHACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Tibbetts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliot Barg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trapper Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Rasinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2025 -

Tanner Motors responded

So many 5 stars thank you KURTSCHACK!! Glad everything went well and your experience was great! Team Tanner

December 06, 2025

Great fast service! Didn’t find all kinds of other things wrong and we got out with a fair price. More

by jon.kolstad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elliot Barg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2025 -

Tanner Motors responded

5 stars! Fair price and a happy customer great! Thanks Team Tanner

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