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Tanner Nissan - Service Center

Brainerd, MN

4.7
26 Reviews
Call Service Center (218) 829-3597

26 Reviews of Tanner Nissan - Service Center

Sort by
August 21, 2025

Friendly people,good service aknowledegable people . they let you know what you need for services. I like the free car wash. More

by lonolson54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Banse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 27, 2025 -

Tanner Nissan responded

Thank you for taking the time to tell us about your experience at Tanner Nissan. In the next few days, you will receive a second email from Nissan with the subject line Nissan Owner First. This is an invitation to fill out a more detailed survey regarding your appointment. The survey reflects directly on your service advisor including reviewing the results of the multi-point inspection and your overall experience. We all hope that survey will be equally as positive. We truly appreciate your business and look forward to serving you throughout your vehicle ownership. Should you have any questions or concerns, please contact me directly. Jeremy Ryder 218 454 3606 Thank you Jeremy Ryder Tanner Nissan Owner Loyalty Manager 218 454 3606 jeremy.ryder@tannercompanies.com

August 10, 2025

The service team at Tanner Motors is always eager to help fix up my vehicle! More

by jillann0702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t work with sales dept this time
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Aug 12, 2025 -

Tanner Nissan responded

Jillann0702, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

August 02, 2025

Always good service and pleasant staff to work with. Called for last minute service and they were able to accommodate same day. More

by SHEILA.ERICKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell
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Aug 03, 2025 -

Tanner Nissan responded

Sheila.erickson, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 31, 2025

Provided work done in estimated time and price I was quoted over phone. Did check all aspects of the car and everything checked out ok. More

by GBARBB50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garyck
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Aug 02, 2025 -

Tanner Nissan responded

Gbarbb50, thank you so much for the positive review! If you have any further questions, please give us a call. We're always happy to help!

July 30, 2025

You should inform the customer of large charges for diagnosing issues before service. $154 was excessive for diagnosing an error code. More

by KARIANN5956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Senn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2025 -

Tanner Nissan responded

Hi Kariann, Thank you for your feedback. We’re sorry to hear you were surprised by the diagnostic charge. Our standard diagnostic fee reflects the time and expertise required to properly identify issues. Our process involves certified technicians using advanced tools to perform a thorough evaluation—especially when the issue is more complex. That said, we always aim to clearly communicate pricing up front, and we apologize if that wasn’t your experience. We’d be happy to review the visit with you—please feel free to reach out directly at 218 829 3597 and ask for Glenn our service Manager. We appreciate the opportunity to improve and hope to better serve you in the future. Tanner Motors

July 20, 2025

Super easy to work with. They made the process simple and were very knowledgeable about the vehicle I was looking for. More

by Vixen710
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Banse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Senn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2025 -

Tanner Nissan responded

Thank you for taking the time to tell us about your experience at Tanner Nissan. In the next few days, you will receive a second email from Nissan with the subject line Nissan Owner First. This is an invitation to fill out a more detailed survey regarding your appointment. The survey reflects directly on your service advisor including reviewing the results of the multi-point inspection and your overall experience. We all hope that survey will be equally as positive. We truly appreciate your business and look forward to serving you throughout your vehicle ownership. Should you have any questions or concerns, please contact me directly. Jeremy Ryder 218 454 3606 Thank you Jeremy Ryder Tanner Nissan Owner Loyalty Manager 218 454 3606 jeremy.ryder@tannercompanies.com

July 18, 2025

They always get me in fast. The customer service is great. Always have fixed the problem, very knowledgeable. More

by robtmsv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
It was a lady that sold me the SUV she is no longer there.
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Jul 20, 2025 -

Tanner Nissan responded

Thank you for taking the time to tell us about your experience at Tanner Nissan. In the next few days, you will receive a second email from Nissan with the subject line Nissan Owner First. This is an invitation to fill out a more detailed survey regarding your appointment. The survey reflects directly on your service advisor including reviewing the results of the multi-point inspection and your overall experience. We all hope that survey will be equally as positive. We truly appreciate your business and look forward to serving you throughout your vehicle ownership. Should you have any questions or concerns, please contact me directly. Jeremy Ryder 218 454 3606 Thank you Jeremy Ryder Tanner Nissan Owner Loyalty Manager 218 454 3606 jeremy.ryder@tannercompanies.com

July 18, 2025

I have been very pleased with the way I have been treated by all the staff in the dealership and service department. More

by NKPOWELL61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
Report | Print
Jul 20, 2025 -

Tanner Nissan responded

Thank you for taking the time to tell us about your experience at Tanner Nissan. In the next few days, you will receive a second email from Nissan with the subject line Nissan Owner First. This is an invitation to fill out a more detailed survey regarding your appointment. The survey reflects directly on your service advisor including reviewing the results of the multi-point inspection and your overall experience. We all hope that survey will be equally as positive. We truly appreciate your business and look forward to serving you throughout your vehicle ownership. Should you have any questions or concerns, please contact me directly. Jeremy Ryder 218 454 3606 Thank you Jeremy Ryder Tanner Nissan Owner Loyalty Manager 218 454 3606 jeremy.ryder@tannercompanies.com

July 18, 2025

Prompt and courteous service alway friendly and goes over the work order and I never feel pressured when I called they get me in within a few days the service dept is first class More

by DMLOECHLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
People at desk 5 stars
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Jul 20, 2025 -

Tanner Nissan responded

Thank you for taking the time to tell us about your experience at Tanner Nissan. In the next few days, you will receive a second email from Nissan with the subject line Nissan Owner First. This is an invitation to fill out a more detailed survey regarding your appointment. The survey reflects directly on your service advisor including reviewing the results of the multi-point inspection and your overall experience. We all hope that survey will be equally as positive. We truly appreciate your business and look forward to serving you throughout your vehicle ownership. Should you have any questions or concerns, please contact me directly. Jeremy Ryder 218 454 3606 It is great to hear that you always have friendly knowledgeable help and don't feel pressured. We look forward to helping you in the future Thank you Jeremy Ryder Tanner Nissan Owner Loyalty Manager 218 454 3606 jeremy.ryder@tannercompanies.com

July 17, 2025

They are very efficient getting things done ! Very knowledgeable and are great to explain things to you. More

by BHOLMES51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Banse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2025 -

Tanner Nissan responded

Thank you for taking the time to tell us about your experience at Tanner Nissan. In the next few days, you will receive a second email from Nissan with the subject line Nissan Owner First. This is an invitation to fill out a more detailed survey regarding your appointment. The survey reflects directly on your service advisor including reviewing the results of the multi-point inspection and your overall experience. We all hope that survey will be equally as positive. We truly appreciate your business and look forward to serving you throughout your vehicle ownership. Should you have any questions or concerns, please contact me directly. Jeremy Ryder 218 454 3606 Thank you Jeremy Ryder Tanner Nissan Owner Loyalty Manager 218 454 3606 jeremy.ryder@tannercompanies.com

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