Reason for Visit: Sales
I recommend this dealer: No
My Review of Tarbox Toyota:
I walked into the dealership on 7/9, knowing and wanting, to buy a 2008 Toyota Scion. I explained to him that I needed the car within the next two weeks, I was taking a trip and the car that I had was not dependible enough to make it. I talked to a sales person, that originally, was very helpful and willing to find me the car that I wanted. Within the next few days I called asking if they were having any luck finding me a vehicle that I wanted (they had to make a trade with another dealership to get the car that I wanted) and he said he would have it within the next few days. The following Saturday, 7/12, the salesman called me at home and told me he would have the car for me on Monday. Great! Monday came and went, no car. I called him, never called me back. I stopped by. No car. Another dealership was not willing to trade vehicles with them, he said, but give us a few more days. So, I did. By the next Saturday, 7/19, I had heard nothing and he was not returning any of my phone calls. So on Monday, 7/21, I then called and spoke to the sales manager, and he said he was having no luck getting my car. I went in on my lunch break, that day, and tried to get my deposit back. Salesman said it would be ready for me tomorrow. That day has come and I just got a voice mail from him stating that my refund check will not be ready until tomorrow.
Yesterday (the day that I went on my lunch hour, to get my refund check) I called 4 other dealerships and 3 of them had the vehicle that I wanted. The other was willing to get it for me, with in the next day or two.
I am now going to go and pick up my new car at another dealership.
If anyone reads this I hope you do not go buy a car from that dealership. I feel that I got the run around and if the gentleman would have told me a week ago he could not get me a car, I would have delt with it, but after him not returning my calls and leading me on I could not believe anything that he said and it is almost a disappointment that no one seems true to their word.
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