Tasca Ford Berlin

Terrific Went for an unscheduled oil change. They squeezed me in and got everything done very quickly. Super friendly and professional couldn’t have had a bett Went for an unscheduled oil change. They squeezed me in and got everything done very quickly. Super friendly and professional couldn’t have had a better experience. Would recommend them anytime More

Great service team I believe it! I was just there today for an oil change and I had four tires installed on my Ford focus RS. I didn’t have an appointment, but the servi I believe it! I was just there today for an oil change and I had four tires installed on my Ford focus RS. I didn’t have an appointment, but the service was outstanding. I purchased my vehicle used from another dealership in October with a slew of problems at 17,000 miles. I now have 45,000 miles 9 months later. I’m there quite frequently as a loyal customer to have my fluids changed and my services performed. Carl Maratta and the service team does an outstanding job from my point of view. He got the right Tech on it and I was very happy with the results. The service advisors and technicians are friendly knowledgeable and helpful. The service techs live up to my expectations with their execution of work. Making quality job #1. Highly recommend the service here as well as the gifted hands of Chris Lemay at the body shop. -D. Carrier More

best purchase ever My experience with Tasca was simply the best ! In researching my next new vehicle I was very particular on style and color. Because the options I wan My experience with Tasca was simply the best ! In researching my next new vehicle I was very particular on style and color. Because the options I wanted was not available on any lot the next step was to place a factory order. After building on line I brought the information to Tasca in Berlin CT. The tasca team was very helpful and explained the entire process from start to finish. Because this was a factory order time was needed to build and deliver. Along the way my sales consultant kept in contact with me providing updates and information along the way. I finally picked up the vehicle on 7/5/19 and could not be happier. All paperwork was in place and a seamless transaction made this experience the best ! I would highly recommend Tasca Berlin to anyone in need for a new or used car. No pressure, Very easy to deal with, Relaxing atmosphere. You really feel like the dealer cares about you :) More

COLIN! COLIN! COLIN! Been lookin for a right vehicle for my Beautiful lovely wife, and there was some others dealers around the place I live and no one could get me this Been lookin for a right vehicle for my Beautiful lovely wife, and there was some others dealers around the place I live and no one could get me this right vehicle and deal that meet my expectations. But Colin from Tesca Ford was at right place at right time which help me to choose exactly what I was looking for. Thank you Colin very much! Highly appreciate Your Hospitality and much definitely recommended to everyone who looking for Ford cars. Ps. Financing person and store menager very professional and definitely will meet everyone standards. More

Excellent None better. Treated like royalty. Would highly recommend this dealership. I will definity purchase my next vehicle there!!! Staff is very friendly ni None better. Treated like royalty. Would highly recommend this dealership. I will definity purchase my next vehicle there!!! Staff is very friendly nice clean facility. More

Great service ,friendly Service was great....but while I was waiting I thought I would go look at the new cars in the showroom. There were 4 salespersons all at their desks.. Service was great....but while I was waiting I thought I would go look at the new cars in the showroom. There were 4 salespersons all at their desks.... NOT one even looked up or acknowledge that I was in the showroom looking at new cars.. Just stating a fact... must be they aren't really trying to make sales. More

Really Great Experience! Brought car in for a repair on the front for a clicking noise. Dakota noticed my tires were pretty shot which I knew and she explained the price match Brought car in for a repair on the front for a clicking noise. Dakota noticed my tires were pretty shot which I knew and she explained the price match that they do against anyone so I showed her pricing from tire rack and they matched the price so I had them replace my tires as well as the repair work. When they dismounted the tires they noticed the finish was coming off the wheels and went ahead and took pictures and called ford who ended up replacing all 4 wheels under warranty! I was happy and thankful that Dakota and team went above and beyond to pay attention to detail like that and get the defective wheels replaced!! More

Great service! Chris was professional, timely and explained the process. I was pleased with my experience and will definitely go back! I will also share my experi Chris was professional, timely and explained the process. I was pleased with my experience and will definitely go back! I will also share my experience with friends and family. More

Great Experience My experience with Colin was nothing less than wonderful. Since I do not live in Connecticut, Colin was willing to do 90% of the transaction over the My experience with Colin was nothing less than wonderful. Since I do not live in Connecticut, Colin was willing to do 90% of the transaction over the phone. Other dealers told me I had to come in and see them to discuss the car. When Ford had a delay in building my car, Colin offered me an additional discount on the car. I was shocked. I thought I was going to get the "it's not our problem" scenario. He kept me informed throughout the entire process which is something I really appreciated. When I finally picked up the car (Ruby Red Ecoboost Premium Convertible with the Pony Package and Showstopper Red Interior with the Safety Package and Adaptive Cruise Control and 201a package) and drove it home, I noticed that Ford forgot to place in the car, tonneau caps required with their convertibles as well as VIN etching that was not placed on my windows. At this point I was worried that I was going to get the "run-around" from the dealership. Once again, Colin proved to be a paragon of virtue. He apologized profusely and made sure that I received the caps as well as completed the VIN etching. While VIN etching can be free, I decided to pay for it since it came with an insurance policy which guaranteed a payment, in case of theft. He did offer a refund for the VIN etching, but I declined. By the way, at no point was I pressured to buy anything I did not want. If all dealerships had people like Colin, I think it would be such a great service to customers. Too many dealers out there look to take advantage of customers. I highly recommend Tasca Ford, and if possible, make sure you get Colin. More