Tasca Ford of Cranston
Cranston, RI
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Very friendly - nice to meet me - love the customer service from sales, financing, to service. Very happy with every contact. Will definately recommend anyone buying a vehicle to Tasca. Again very ha service from sales, financing, to service. Very happy with every contact. Will definately recommend anyone buying a vehicle to Tasca. Again very happy. More
I was looking for a specific type of car, which Tasca happened to have. I already knew the price that I wanted to pay, which was just the price that it was offered at. I had already looked at a number happened to have. I already knew the price that I wanted to pay, which was just the price that it was offered at. I had already looked at a number of other dealerships, all of which lost my business because they were liars, pushy or dd not respond to me because I am an older female. When I met with Mr. Lajeunesse he was friendly, courteous, answered all of my questions without talking down to me, and was not at all pushy. The experience there made buying a car a pleasure rather than a headache. I would most definitely go back there for my next car and would recommend Tasca to anyone I know who is looking for a car. I can't rate your service department because I live quite a distance away so have my own mechanic that does the routine maintenance, but I can only assume that your service department is on par with your sales department. Joan E. Fye Fairhave, MA More
When I bought the 2008 Escape 10/10 there was a crack in the windshield. The Salesman said they would replace the windshield- which they did. However, they did a poor job installing he window and sealing i the windshield. The Salesman said they would replace the windshield- which they did. However, they did a poor job installing he window and sealing it correctly. The car began to smell like mold and must and the passenger floor was soaking! The car was brought to Mr. Stone who gave me a loaner car as the problem was corrected. After a few days the problem was corrected and we were told to pick it up. When I did pick the car up we had issues with the loaner car (they wanted to charge us for a day) and the car was dirty and 1/2 a tank of gas was gone! Thanks to Mr. Bruce Dancause all my frustrations and disappointment were corrected. Not only did he handle the car loaner problem, he paid for all the gas used. You are very lucky to have Mr. Dancause as your manager. He is polite, accommodating and thorough. I believe he is the main reason my family continues to purchase and maintain our vehicles with Tasca. Mom- Mary Haley Son-in-law Jim Garcia Many Thanks to Mr. Dancause! Ann Bannon More
Eric worked with us many different cars, we were not sure exactly which car we were looking for and what was in our price range. Eric was very friendly and knowlagble He was able to have the car ready for us exactly which car we were looking for and what was in our price range. Eric was very friendly and knowlagble He was able to have the car ready for us in just days from the test drive as well as us financed. One stop shopping. I have recommended Eric to friends looking to make a car purchase. More
Good car buying experience. Salesman took the time to explain the available options, look at a number of vehicles and take a test drive. Really tried to find the right car to meet my needs and not sell explain the available options, look at a number of vehicles and take a test drive. Really tried to find the right car to meet my needs and not sell me more than I wanted. More
Wow, where to even start? I went in to Tasca hoping to test drive a 2005 Hyundai Accent. Now, granted, it's a low-end car and one of the cheapest they had on the lot. Nevertheless, I expected the minimum test drive a 2005 Hyundai Accent. Now, granted, it's a low-end car and one of the cheapest they had on the lot. Nevertheless, I expected the minimum courtesy/professionalism since I was a prospective customer. Boy was I dumb to expect such a thing! I was "helped" by Alex who let me take the car for a test drive, then proceeded to ask for a good faith down payment ($200, which I agreed to). After 2 weeks of phone tag, etc. I found out that the outside financing I had pre-approved was not being accepted because the car in question's sticker price was ~$2000 more than the NADA clean car value. From that point on, Alex was even harder to get a hold of. He did agree to refund the $200, but was totally unfriendly/unhelpful and left me at the customer service desk unceremoniously for the receptionist there to run my card. The entire time he was totally uninformed about the car, did not offer me any other options (at least he didn't try to upsell me!), and left me with the impression that he was not interested in me as a customer. Avoid this place at all costs, particularly the "salesman" Alex C. More
Just a horrible experience. I had already worked out a price via Email and was going down to get a quote on my Trade. Hal was rude, argumentative, and unknowledgeable. He questioned my choice in cars, tol price via Email and was going down to get a quote on my Trade. Hal was rude, argumentative, and unknowledgeable. He questioned my choice in cars, told me that options I wanted were not available (when they were) and refused to even look them up in the catalog. He had little to no social skills and just kept pushing me to buy a different model (which they had more of on their lot). I emailed a complaint to the Internet manager and got no response. A week or two later I got a followup letter from a manager saying to email them if I was not satisfied. I did and got no response. I emailed them again and was told that they didnt respond because they thought I made up my mind and was going somewhere else. Totally unapologetic. I did end up ordering my car from another local dealer who was slightly more expensive, but much more customer service oriented. Avoid Tasca at all costs. More








































