Tasca Volkswagen White Plains - Service Center

Working with Diego was to say the least unpleasant. Rude, unprofessional & improperly trained. I purchased a 2022 Taos with tire insurance. I called 3 days prior and spoke with parts dept. to make sur Rude, unprofessional & improperly trained. I purchased a 2022 Taos with tire insurance. I called 3 days prior and spoke with parts dept. to make sure the tire was in stock or can he ordered. Diego called me legitimately 7 mins after I left to tell me that I need to find the company my tire insurance is under. I am fully aware that information can be accessed in their system through my warranty. How would I have that information when it is his job as the service advisor to figure that out 0/10 recommend. I have gotten tires changed on the past and it was never that difficult nor took over 24 hours. More

Kind, professional and expert service. I Appreciate the attention and communication given to the Customers. Great Job! I Appreciate the attention and communication given to the Customers. Great Job! More

Great service and Francisco went the the extra mile! Would definitely go back again for sure Would definitely go back again for sure More

Excellent service. Very comfortable waiting area.Customer reps are always polite and efficient. I highly recommend the service department. Very comfortable waiting area.Customer reps are always polite and efficient. I highly recommend the service department. More

They took me on time and did the service as I had requested. Everyone was polite and helpful. requested. Everyone was polite and helpful. More

The service advisor and technician were both courteous , friendly , and made sure my scheduled maintenance was taken care of in a timely manner . Definately recommend for all Volkswagen customers . friendly , and made sure my scheduled maintenance was taken care of in a timely manner . Definately recommend for all Volkswagen customers . More

I was bringing my new car in for service but mistakenly driven to the sales location which was not open yet instead of its service center. I called the service department and spoke to Florence. She told me driven to the sales location which was not open yet instead of its service center. I called the service department and spoke to Florence. She told me not to worry and to drive safely to the service center a couple of miles away. I was impressed by the care she showed me. Made the appointment in time and the service was completed while I waited. More

Great service and professionalism. They tend to be busy so wait times can be long. They tend to be busy so wait times can be long. More

I don’t really know about the dealership. Flo ( in the service department was so very helpful ! Flo ( in the service department was so very helpful ! More

Florence was not friendly. After I turned in my car I realized that I left my lunch bag in the car. I asked her if she can get it for me. She did it with a big frown on her fac After I turned in my car I realized that I left my lunch bag in the car. I asked her if she can get it for me. She did it with a big frown on her face. Other than that everything was great. I love that I got a free ride to my office and another ride to pick up my car. More