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Team Auto Center

Scottsbluff, NE

2.7
13 Reviews

2014 E 20th Pl

Scottsbluff, NE

69361

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13 Reviews of Team Auto Center

May 04, 2024

Spent 189. 30 for key fob and key. Wanted $72.00 to program Key fob. More

by debplanansky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn't get name
May 13, 2024 -

debplanansky responded

Your Service Department Employee has got to be the absolute rudest and severly lacks Customer Service skills. Bought a key and key fob there recently. Could not get it programmed ourselves. After spending $189.30 for both items, I would have thought that Department would have programmed it free. No, he didn't feel like doing it the day we bought it. We were expected to make another 120 mile round trip the next day and have to pay another $72.00 to program the key fob. And we would have to schedule a time for the next day. After discussing it some, my husband said to go ahead and schedule it tomorrow then. The Service Department Employee then told my husband that now he no longer wanted to schedule that appointment anymore. I did finally get the key programmed myself. Key fob was for a 2011 Chevrolet Silverado. We can not program the darn thing ourselves. So we are stuck with a useless key fob and very disappointed in the way you do Business. We are considering filing a complaint against your Business with the Better Business Bureau and through Chevrolet Headquarters. Absolutely no way to treat any Customer!!!! debplanansky@gmail.com

April 13, 2023

Quick and precise job. Very friendly staff. Pablo was very helpful and provided me with a great experience More

by Nick H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo Alfaro
April 11, 2023

Used to be proud to say we bought our last 4 vehicles from them. The service was great. NOW NOT at all what it used to be. Cannot even make a service appointment and talk to someone in the back. All More

by Wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
March 11, 2023

Had an awesome experience with the purchase of my 2023 GMC Acadia. Zach Elhormoui was an exceptional salesman and the whole team was as great. Easy to do business with this dealership and the whole proces More

by bsmall1968
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Elhormoui
August 03, 2022

I have impeccable credit and have purchased several cars over the years from Team. However, things have drastically changed. Prior to test driving the car I was interested in, I spoke to the finance represe More

by payitforwardtheamericanway
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ian Feldt
March 07, 2018

Oil change I was able to get my oil changed on shower notice. I always go to team do my oil changes. They were able to schedule my service on short notice More

by Ann p
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisor
October 30, 2017

Purchasing my 2017 Camaro RS with help of Zach Young In January of this year I bought my Camaro with the help of Zach Young. He was friendly, helpful and very patient with me, as I am not real tech savv More

by cjones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Young
June 01, 2013

I would never recommend or return to team to buy another car or get service done on a car or truck there again. I bought a used car there in Dec of 2012 and was told I would receive a coupon for a free oil More

by billgunderson01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Loagon
January 25, 2012

I had contact with Amanda before my visit and gave her the specifications I wanted in a new pickup and she had a unit inside for me to look at. I appreciated her efforts to have the pickup inside as it wa More

by slmorgan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Goodwin and Amanda Furrer
December 31, 2011

Purchasing a vehicle from Team was a great experience. First, there is absolutely no pressure. Second, the price of all of the autos is clearly listed on the each vehicle. Third, the trade in value that y More

by taddgreenfield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Goodwin, Amanda Furrer and Aaron
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