Team Chevrolet Buick GMC of Salisbury

Salesman was great but his hands were tied as far as decisions on anything. We bought a used vehicle and after getting it home noticed so much wrong that 3 days later going back they don't want to help decisions on anything. We bought a used vehicle and after getting it home noticed so much wrong that 3 days later going back they don't want to help you fix those issues. Just the safety issues of 2 lights & tire pressure sensors. Will be only time we shop here. Very disappointed but still like vehicle. UPDATE: JUNE 2022 Team Chevrolet did not offer to fix this truck they sold us with prior damage. Their body shop wants to charge us over $1700.00 for the prior owners damage. They should have never sold this truck to anyone. We regret it and are going to contact a lawyer. I'll make sure I spread the word on their customer service and selling screwed up vehicles. I'm pissed..... More

We purchased a used vehicle and were offered the Zurich warranty for 10 oil change and tire rotation. I arrived for the appointment 15 mins ahead of time of appointment. After 2 hours of waiting, I was to warranty for 10 oil change and tire rotation. I arrived for the appointment 15 mins ahead of time of appointment. After 2 hours of waiting, I was told there was a mixup and they had not begun working on my car. When service was completed, I was shown a picture of a transmission line that needed attention. I asked the service advisor, if they wiped the line clean. He responded why? Stating that I could godown the road and say that the service had caused damage. I was told the line was not leaking, but had shown signs that there was a issue. I told the service advisor I would take the vehicle to my personal mechanic to have it checked out. I drove the car home, it sat for one week. A large pile of oil was under the car. Took the car to a oil service store, they informed me the oil filter was very loose, and needed to be tightened. I have 9 more free oil changes, but after the experience I have had, I would rather forfeit the free oil changes than haveTeam Service work on my car. My service advisor, Shane Forester, was very professional until I said the said the blow back on the transmission line was something I would let my mechanic look at and not allow Team to charge me $500 to repair. Could Team had intentionally not tightened the oil filter to cause me to return for service, I do not know. I do know I do not recommend Team Chevrolet for service on a vehicle. More

Really disappointed! Started the process of buying a car. Car was in another location at Team they offered to bring car to Salisbury for us to see it but we were required to give a 1000.00 non refundab car. Car was in another location at Team they offered to bring car to Salisbury for us to see it but we were required to give a 1000.00 non refundable deposit. Please read the small pint see below : Prices do not include charges for tax, tag, title, $798 administrative fee or $498 Zurich Protection package. All pricing reflects $1,000 trade assistance incentive and $1,500 Down Payment Assistance - They were adding to the price if the vehicle 1,000 because there was no trade in. (Really)! We didn’t need the down payment assistance but that also was added back in. Communication was terrible. All they were concerned with was how long I wanted to finance and what I needed my monthly payment to be. Be aware ! Received several calls from them after we left trying to finalize the deal . No Way ! Be honest and up front with people. More

Fist how can you have 4 star When most you're review are under 3???I Drove 2 hour when I got there the vehicle was not there I had an appointment under 3???I Drove 2 hour when I got there the vehicle was not there I had an appointment More

I was recently stranded on a Saturday by a dead battery in Salsbury while passing through the area (I am from Virginia). Chris in service was awesome! He advised me as to the most likely issue, and subsequ in Salsbury while passing through the area (I am from Virginia). Chris in service was awesome! He advised me as to the most likely issue, and subsequently stayed after hours to get me back on the road! Obviously this was the first time I had done business with them, but if this situation was any indication of how they treat their regular customers in service, would highly recommend them to anyone living in the area. More

Went in to look at a 2021 trailblazer. Later that evening drove away with it. Jason Thompson was our salesman and took very good care of us. drove away with it. Jason Thompson was our salesman and took very good care of us. More