
Team Chevrolet Las Vegas
Las Vegas, NV
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From the initial phone call inquiring about the car, to setting the appointment, meeting Clifton every one was professional and courteous. Then Clifton took us for the test drive, he was very knowledgeable setting the appointment, meeting Clifton every one was professional and courteous. Then Clifton took us for the test drive, he was very knowledgeable about the vehicle answering all of our questions. This was the most painless experience we have ever experienced purchasing a new car. Thank you More
Had my appointment and got my cars needed oil change and tire rotation done. But it also needed to have the recall completed. That took a little longer but finally it was done. Thank you to your staff and tire rotation done. But it also needed to have the recall completed. That took a little longer but finally it was done. Thank you to your staff and to Chis. Have a great day. More
Clifton is a great salesman and made the process very easy. GM Ricky was great and made the numbers part of working the deal simple as well. We appreciated the transparency throughout the process easy. GM Ricky was great and made the numbers part of working the deal simple as well. We appreciated the transparency throughout the process More
The absolute worst Service Shop in Las Vegas. Their most experienced service advisor, Dylan is very incompetent and doesn't understand customer service. Brought truck in for steering column suspe Their most experienced service advisor, Dylan is very incompetent and doesn't understand customer service. Brought truck in for steering column suspension noise and metal to metal. 4 visits. Cant even off road the truck due to metal contact. They confirmed the noise and told me after keeping truck 7 days they hear he noise, but is normal wear and charged me a 200 diagnostic fee. So, here l am 7 visits later out of pocket for diagnostic fee for mechanical issue they could not fix. Took truck to a Real Shop and they immediately found the issue and are working with my extended warranty company to repair. More

The service department wasn’t great… and it took entirely too long to figure out what the next step would be for me after I dropped off my 2014 Chevy Cruze with them, but in the end, thanks to the service ma too long to figure out what the next step would be for me after I dropped off my 2014 Chevy Cruze with them, but in the end, thanks to the service manager, Will, who was extremely honest and helpful… he got me in contact with Clifton. Clifton was phenomenal. He was easy-going, knowledgeable, and very friendly. He made the process as easy and stress-free for me as he could. He wasn’t pushy and he let me lead the entire process. He gave me time to make the best decision for me. I would recommend him to anyone wanting to buy a car. I am so thankful to have had him helping me start this new chapter. The finance manager I had, Jaime, was also fantastic and he made the process quick and seamless. I couldn’t be happier with the car they got me into! More
I have confidence in Chevrolet service and have used them since purchasing my vehicle. However, it seems customer service can be improved. One, I requested to be notified as soon as my vehicle was ready, sin since purchasing my vehicle. However, it seems customer service can be improved. One, I requested to be notified as soon as my vehicle was ready, since I had an appointment, of which they failed, I contacted to find work order was completed, and only on arrival do I get a call from service. Second, service prices have increased, which customer has to bear, however to be charged a service fee to use a credit card for payment is absurd. Who in this day walks in with cash. Not to mention being charged for shop incidentals needed to perform service techs job. I asked for a copy or work performed, only to be advised a copy would be text to me, of which has not happened as yet. So paid a bill for services rendered, however do not know outcome of shop details in service of car. More