Team Chevrolet Las Vegas

Buyer beware, We purchased a company truck through our company, out 3rd in 2 years from Chevrolet. One from Ed Bozarth prior to Team absorbing them. No issues with Ed Bozarth, smooth purchase. Differe company, out 3rd in 2 years from Chevrolet. One from Ed Bozarth prior to Team absorbing them. No issues with Ed Bozarth, smooth purchase. Different situation this time. They are full on sales people who tell you stories just to make the sale. Finance department came up with an elaborate story about multi vehicles being financed so the rate would be over 12% and as soon as the other vehicles are paid off, its easy to refinance to get a much lower rate, that was not the case and now the finance team has amnesia saying we made that story up even though it was confirmed by 2 of our company employess. Take your business elsewhere, there are so many dealers in Vegas to schoose from. More

Team Chevrolet Service Department has been reliable and courteous. Vehicles are cared for and maintained to manufacturer specifications. courteous. Vehicles are cared for and maintained to manufacturer specifications. More

Great team to work with and I would do business with Fadel and Moundo again. Also the finance manager in the Santa Monica office made the experience carefree. Thanks again! Fadel and Moundo again. Also the finance manager in the Santa Monica office made the experience carefree. Thanks again! More

Here I am with a second review. The issue with service persists as they’re not trying to say my vehicles not covered under warranty when it’s still within the 5 year/60k mile thresh The issue with service persists as they’re not trying to say my vehicles not covered under warranty when it’s still within the 5 year/60k mile threshold. Another part went out and they tried to get me to pay out of pocket again. After calling GM corporate and another Chevy dealership and providing the VIN, they both confirmed the part is covered under warranty and they have the audacity to still try and argue that it is not covered. In all they tried to get us for over 3k in parts for two parts that broke during the 50k service and the other a few weeks later. Then they’ll like about parts in stock and will make you wait for days up to a week before your car is available, not answer your calls, and tell you there’s no loaner vehicles. Avoid this dealership. More

Took vehicle in for 50k service. No issues or warnings on the vehicle when dropped off. While it’s being worked on the check engine light notifies me on the Chevy app to take it for No issues or warnings on the vehicle when dropped off. While it’s being worked on the check engine light notifies me on the Chevy app to take it for service. I ignored it since it was currently being worked on but after 2 days driving and it not going away, we take it back and they tell us the turbo broke and we had to pay $2500 out of pocket for it. Magically, the service manager didn’t allegedly realize the vehicle was still covered under warranty and after consulting with family, he then magically realizes the warranty is still valid. When then get contacted by sales and we’re offered a trade in upgrade and even after nearly being thieves out of $2500, they were only willing to take $2200 in savings off the sticker. I called gm and made a complaint with the dealer prior to even being contacted by the sales department. Waiting to hear back from gm. We’re also taking it to a private mechanic to see if they changed the trans fluid because they worked on this car way too quick for the service “documented”. Take your business elsewhere unless you like being robbed More

The worst I've ever been treated at a dealership. The service manager was rude and a smart xxx.I just bought a brand new truck and was having trouble with it.It was a 100 degrees out side and was told The service manager was rude and a smart xxx.I just bought a brand new truck and was having trouble with it.It was a 100 degrees out side and was told I would have to wait all day for someone to look at it.I had to drive back home and barely made it.I had to have the brand new truck towed to Fairway Chevrolet where they looked at it immediately. More

I had an appointment for service and 24 hours later they still hadn’t looked at my vehicle. I was told the only thing my appointment was for was to hold a place in line. There customer service is horrible a still hadn’t looked at my vehicle. I was told the only thing my appointment was for was to hold a place in line. There customer service is horrible and I will never return to this dealership. More

OK so I gave two stars for the fact that my salesman was actually great at his job understanding knew what he was doing.. Now I figured I’d give this dealership a second chance due to the fact it’s no longe actually great at his job understanding knew what he was doing.. Now I figured I’d give this dealership a second chance due to the fact it’s no longer Ed Bozarth But I was wrong. Ed Bozarth used to waste hours of your time to finally at the last second bring you to the finance office where are you are then told either you were approved or not approved. This happened to me. I literally thought being a different owner a different dealership things would be different but no. I have wasted almost 3 hours waiting there to be told that I was going to be ripped off by a finance company which I would have never given them permission to send my credit to because they are the worlds most worst finance company ever and I would say never use them. The finance guy tells me ignore the three decline notices that will be coming in the mail but we did get you finished with Santander. So now that the name of this sold called Bank which it’s not is out there don’t ever except a deal from that bank which is not a bank I’m just giving you a heads up. They will rip you off and leave you to rot in a gutter and I am not over exaggerating. So when the finance guy tells me your loan is done at 25%. I then proceed to ask are you serious and who is the bank he replies that name I reply back oh yeah that makes sense. I then ask how much is the loan he replies when done paying off the loan you would have paid $58,000 dollars. Here’s the catch I’m trying to purchase a 2019 Toyota Corolla which exact price is 24,149. So do you see what I’m looking at here at $25,000 car and after I’m done paying for it will be a $58,000 car that is not 25%. So that means we dealership a.k.a. finance guy is lying. Of course Santander is the worst financial place I won’t say bank cause they are not. They are just a bunch of rich friends that put their money together to loan money out at ridiculous rates ripping their customers off. So of course they will except any loan even structured improperly like this dealership did. They will not emit it but that’s why the other actually banks declined the loan. So at this point yes full blame is on this dealership. Now if you’re still reading this the reason for buying this car is because my 2019 Nissan frontier SL which I just purchased and only made one payment was taken from me because a drunk driver ran a red light on Tropicana and Dean Martin. The adjuster came out And deemed it has a total loss so because of a drunk driver I continue to be punished For what someone else did. That truck was my only mode of transportation and my income. So I am trying to get anything at the moment that is trustworthy and I can get a warranty with so I continue working. But this dealership rather rip me off. You can blame the bank all you want. But it’s still up to the dealership to make numbers right and to fight for the proper deal but they rather rip someone off that’s in need and not care. Like I said I thought they would be different because it is not Ed Bozarth but they are no different. Almost 3 hours I’ve wasted my wife was with me every hour counts with her when it comes to Uber and money that could be brought in and her time was wasted. So team Chevrolet is no different than Ed Bozarth. If you wanna prove me wrong then make that Toyota Corolla happen and not at no 25%. But I know that will never happen. So good luck I hope many have seen this review and stay clear of wasting their time. Thank you and whoever who is reading this you have a blessed day More

Good people but thought i could get my stuff back that i couldn't get from my car they told me no....... Stephanie at the front counter was a great person. couldn't get from my car they told me no....... Stephanie at the front counter was a great person. More