I haven't, as yet, purchased a vehicle from this dealership, so I can't say anything one way or the other regarding their sales, but I have taken a '91 Civic I used to own to them for minor repairs a few times. Each time I waited while they did the work. The staff were friendly without being pushy or intrusive, and, more importantly, they did good work and finished very quickly without charging an arm and a leg. I can't say whether their work on makes other than Hondas is as good, but they did quality work at a reasonable price. If you own a Honda and need work done on it, I'd recommend them as soon as any mechanic.