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498 Reviews of Temecula Valley Lexus - Service Center
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July 04, 2025
I had a a very pleasant experience at my most recent service appointment! Adam and the service manager took great care of me! 10/10! service appointment! Adam and the service manager took great care of me! 10/10! More
by Lexusdriver1
Employees Worked With
July 03, 2025
2nd time in a row that I've had an issue with a simple oil change service (hence no 5 stars); however, in both cases the staff did a fine job of correcting the issue and making it right with me.. thus, 4 oil change service (hence no 5 stars); however, in both cases the staff did a fine job of correcting the issue and making it right with me.. thus, 4 stars and trending up! More
by gynot
Employees Worked With
July 03, 2025
Vey professional, delivered what was promised and did so in a timely manner with updates. in a timely manner with updates. More
by john
Employees Worked With
July 03, 2025
Beautiful facility with friendly staff. Nice waiting area with complimentary coffee, drinks and snacks. Enjoyed my experience. Nice waiting area with complimentary coffee, drinks and snacks. Enjoyed my experience. More
by JJBrookie
June 29, 2025
The only negative thing I have to say about it is when I dropped my car off, and I was getting a free loaner, Emily said I would have to wait less than 10 minutes for them to pull the rental car up (I had a dropped my car off, and I was getting a free loaner, Emily said I would have to wait less than 10 minutes for them to pull the rental car up (I had already filled out all the paperwork online).. Apparently she forgot me because 45 minutes later I went up to the desk to ask where my car was. At that point, she went and got it for me. I have, however, had great experiences in the past. She was very apologetic and nice to me though. More
by donacolo1
Employees Worked With
June 23, 2025
Temecula Valley Lexus dealership is FABULOUS! Great service and communication. Of course I am a great client! Great service and communication. Of course I am a great client! More
by Janene Hogan
June 20, 2025
A recent service experience to Temecula Valley Lexus was outstanding. The level of service was outstanding from start to finish....highly recommend!! outstanding. The level of service was outstanding from start to finish....highly recommend!! More
by jeneen
Employees Worked With
June 19, 2025
Great customer service and friendly they got me in and out in a timely manner like they said they would out in a timely manner like they said they would More
by devildog101664
Employees Worked With
June 16, 2025
I had a very pleasant with Senior Service Writer Adam in a very unpleasant situation. I had hit a curb and blew out my front tire, hurt the rim and the alignment on my new Lexus. Adam, in his most personal a very unpleasant situation. I had hit a curb and blew out my front tire, hurt the rim and the alignment on my new Lexus. Adam, in his most personal way, made it sort of pleasant with the repair. Great personal attention, family-feel-like dealership. More
by newsammy
Employees Worked With
Senior Service Writer Adam
