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Temecula Valley Lexus - Service Center

Temecula, CA

4.9
509 Reviews

509 Reviews of Temecula Valley Lexus - Service Center

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July 27, 2025

Quick check in, nice amenities, wait duration as expected for a maintenance appointment (1.5 hours). More

by carmina_sanchez3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Adkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Temecula Valley Lexus responded

It's a pleasure to see that you had a quick and easy service visit! We look forward to seeing you again! Regards, Tom Rudnai President

July 27, 2025

Great dealership and service dept. Richard in service is great. I highly recommend this dealership. More

by morrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Temecula Valley Lexus responded

Morrell, We're thrilled to hear you had a great experience with Richard and our service department. Your recommendation means a lot to us, and we look forward to serving you again! Regards, Tom Rudnai President

July 26, 2025

I never have a bad experience when I stay at the dealership for my car to be serviced. The employees and techs are personable, caring, and attentive. More

by nothankyou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Caughron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Temecula Valley Lexus responded

We're so happy to hear about your positive experiences! Our team strives to provide exceptional service, and it's great to know that their efforts are making a difference. Thank you for sharing your feedback! Regards, Tom Rudnai President

July 23, 2025

Follow up 5,000 mile maintenance, great experience. I requested a courtesy vehicle prior, easy app to fill out. Drop off and pick up of vehicle was quick & easy. Appreciated time was respected. Great c More

by e3irod
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Adkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2025 -

Temecula Valley Lexus responded

It's so nice to hear you had a smooth experience with your maintenance and appreciated our team's professionalism. Your satisfaction is our priority, and we look forward to serving you again! Regards, Tom Rudnai President

July 21, 2025

Temecula Valley Lexus Service turned what could’ve been a vacation-ruining nightmare into a master-class in customer care. While road-tripping from Phoenix, the serpentine belt on my LX570 shredded, wrapp More

by Jkg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Caughron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Temecula Valley Lexus responded

It's a great pleasure to hear that Adam and our team could turn your situation around and provide such exceptional service. Your kind words truly motivate us to continue delivering the best experience possible. Thank you for this positive review and we hope to hear from you again! Regards, Tom Rudnai President

July 17, 2025

Lexus reps and technicians are the best, making appointments are flawless and flexible, wait times are reasonable. Thanks Temecula Lexus! More

by dander3100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Caughron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Temecula Valley Lexus responded

Our team works hard to provide excellent service and flexibility, so it’s great to know it showed. Thank you for your kind words and support! Regards, Tom Rudnai President

July 13, 2025

Fast and efficient service. Excellent customer service. Emily was very professional and kept me updated with service time and recommendations! More

by Macyrx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Adkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Temecula Valley Lexus responded

It's great to hear about your positive experience and that Emily provided you with great service. Our team strives for efficiency and communication, and it’s wonderful to know we hit the mark! Regards, Tom Rudnai President

July 12, 2025

Having service with the dealer alway peace mind that may carry is in good hand I have to say Richard my service advisor is wonderful and I’m very happy with his help and advice thank you Richard More

by mill4u52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Temecula Valley Lexus responded

It truly makes us happy to hear that Richard provided you with such great service and peace of mind. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to serving you again! Regards, Tom Rudnai President

July 12, 2025

Temecula Valley Lexus has mastered the check in, do work, and check out process. They got me an appointment quickly, did my oil/filter change and even sent a video of the multi-point inspection. They have my More

by Pappahubby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Engebritson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Temecula Valley Lexus responded

Our team works hard to ensure a smooth process and keep you informed every step of the way. Thank you for trusting us with your vehicle—we look forward to serving you again! Regards, Tom Rudnai President

July 11, 2025

Excellent service and on time as promised to be completed. Great service by the Technician and service advisor. Very friendly! More

by edilog74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Gansloser
Jul 14, 2025 -

Temecula Valley Lexus responded

Timeliness and friendly service are our top priorities, and it's great to know we hit the mark for you. We look forward to serving you again! Regards, Tom Rudnai President

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